What are the responsibilities and job description for the Substitute Desktop Support Technician position at Exeter-West Greenwich Regional School District?
Responsibilities:
•Must be able to troubleshoot, diagnose, repair, and upgrade desktops, servers, printers, and computer peripherals.
•Must be able to consult with vendors for support and upcoming projects
•Work with minimal supervision on projects and assignments
•Provide customer service to end users in a professional and courteous manner
•Provide support for network & client applications
•Create and maintain computer/ server images
•Complete warranty repairs for the district
•Must be able to work in a team environment
•Must be able to prioritize and execute all duties when assigned
•Should be able to communicate in a written and oral manner
•Ability to communicate effectively with all departments within the organization
•Must be able to lift district IT equipment
•Ability to give presentation or trainings
•Ability to travel throughout the district and be available when needed
•Make recommendation to the IT supervisor
•Make recommendation for ordering parts and software
•Maintain inventory/ licenses for hardware and software
•Ability to learn new systems, software, and other essential needs for the district
•Attend trainings and seminars
•Provide backup and emergency support for systems when needed
•Perform additional duties/ responsibilities as necessary
Salary : $16
