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Audit Coordinator I - Medical Record Invoicing

EXL Services
Minneapolis, MN Full Time
POSTED ON 1/8/2025
AVAILABLE BEFORE 3/7/2025
Company Overview and Culture
EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world's leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 55,000 employees spanning six continents. For more information, visit http://www.exlservice.com.

EXL is hiring an Audit Coordinator I – Medical Record Invoicing Post Audit. This is a full-time, work from home position.
The position of the medical record invoicing audit coordinator is responsible for verifying, setting up and processing medical record invoices for payment operations clients. Functions including researching of invoices/claims in various EXL systems to verify receipt of medical records and cross referencing client contracts for limitations and thresholds. Attaching medical record invoice to audits within EXL workflows, updating EXL workflows and MR Dashboard with MR invoice payment details. Work with the accounts payable team to set up all medical record payments and process payments in a timely fashion. Follow up with providers/vendors when medical record invoice payments processed and no medical record received.

Responsibilities:
  • Perform quality review of medical record invoices for accurate payment processing.
  • Ensure that all invoicing for medical records and audit fees are handled and processed timely and accurately.
  • Become acclimated and knowledgeable of the terms and limitations for client invoicing policies/contracts.
  • Work with internal departments to resolve medical record invoicing and collection issues
  • Process payments including ACH, credit cards and paper checks
  • Responds to accounting or billing inquiries from providers for medical record invoices
  • Become familiar with client reports and internal reports and assist in their preparation.
  • Prepare reports and any ad hoc requests from Manager
  • Manage group emails
  • Ensure all audit issues are documented in the applicable audit program Audit System.
  • Escalate issues to management and handle for Follow Up action as needed.
  • Provide back-up assistance to other Audit Coordinators as needed
  • Comply with HIPAA and other regulations regarding confidentiality of information.
  • Other duties as assigned to support the audit process and/or company-wide programs
Required:
  • High School Diploma - Associate degree or relevant certification is a plus
  • Solid knowledge of Microsoft Office necessary, especially Excel, Word, and Outlook
  • Highly organized, detail oriented and solid problem-solving skills
  • Able to make recommendations to improve and streamline processes to make more efficient
  • Ability to positively and comfortably handle and prioritize multiple tasks in a fast-paced environment with focused attention to detail
  • High level of integrity and confidentiality
  • Possesses time management skills; exhibits solid ability to prioritize work and perform multi-tasks.
  • Basic knowledge of medical claims
  • Strong written and verbal communication skills
EEO/Minorities/Females/Vets/Disabilities

To view our total rewards offered click here — > https://www.exlservice.com/us-careers-and-benefits

Base Salary Range Disclaimer: The base salary range represents the low and high end of the EXL base salary range for this position. Actual salaries will vary depending on factors including but not limited to: location and experience. The base salary range listed is just one component of EXL's total compensation package for employees. Other rewards may include bonuses, as well as a Paid Time Off policy, and many region specific benefits.

Please also note that the data shared through the job application will be stored and processed by EXL in accordance with the EXL Privacy Policy.

Application & Interview Impersonation Warning – Purposely impersonating another individual when applying and / or participating in an interview in order to obtain employment with EXL Service Holdings, Inc. (the “Company”) for yourself or for the other individual is a crime. We have implemented measures to deter and to uncover such unlawful conduct. If the Company identifies such fraudulent conduct, it will result in, as applicable, the application being rejected, an offer (if made) being rescinded, or termination of employment as well as possible legal action against the impersonator(s).

EXL may use artificial intelligence to create insights on how your candidate information matches the requirements of the job for which you applied. While AI may be used in the recruiting process, all final decisions in the recruiting and hiring process will be taken by the recruiting and hiring teams after considering a candidate’s full profile. As a candidate, you can choose to opt out of this artificial intelligence screening process. Your decision to opt out will not negatively impact your opportunity for employment with EXL.

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