What are the responsibilities and job description for the Receptionist position at Exmoor Country Club?
Job Details
Description
Are you looking for a part-time job to fill your evenings and weekends? Want to make some extra money? Or perhaps you're a parent trying to re-enter the workforce and need something consistent? We've got opportunities tailored just for you!
The Position
The Receptionist role at Exmoor Country Club plays a pivotal role in providing exceptional customer service and ensuring smooth operations. As the first point of contact for members and guests, the receptionist warmly welcomes and assists them, addressing inquiries, assists in making reservations for various amenities such as golf, tennis, or dining, and providing information about club events and policies. Additionally, they manage phone calls, emails, and other correspondence, efficiently scheduling appointments, handling member inquiries, and other tasks as assigned by management.
Beyond administrative tasks, the Receptionist will often serve as an ambassador of the Club, fostering positive relationships with members and creating a welcoming atmosphere that reflects the club's prestige and hospitality. Their attentiveness, professionalism, and interpersonal skills are essential in upholding the Club's reputation and ensuring a memorable experience for all who visit.
The Potential Candidate
An ideal candidate for the Receptionist role would possess exceptional communication and interpersonal skills, demonstrating a warm and welcoming demeanor to create a positive first impression for members and guests. They should exhibit strong organizational abilities, efficiently managing multiple tasks at once. An individual with prior experience in a similar hospitality or customer service role, coupled with a genuine passion for delivering exceptional service in a prestigious setting, would be well-suited for the Receptionist role at Exmoor Country Club.
The Environment
At Exmoor, we take pride in fostering a safe, close-knit, family-orientated work environment. We believe that a positive and supportive atmosphere not only enhances productivity but also creates a sense of camaraderie among our team members. We encourage collaboration, open communication, and mutual respect, ensuring that everyone feels valued and appreciated. Together, we strive to create lasting memories for everyone on the property and forge strong relationships, making our workplace an enjoyable and fulfilling place to be.
Our Simple Truth
Appreciation is the heart of Everything.
Our Mission Statement
We demonstrate Whole-Hearted Hospitality through effort, recognition, innovation, and service excellence; doing so creates great experiences for our members and each other.
Our Core Values
Support and improve the Club with everything we do.
Protect our family-oriented workplace environment.
Inspire each other and work together as a team.
Respect, appreciate, and empower one another.
Innovate- never stop learning, evolving, and growing.
Tradition- honor the past and help shape our future.
The History
Founded in 1896 as Illinois' third golf club, Exmoor is a private, full-service country club, located in Highland Park, Illinois, 28 miles north of Chicago. With a championship golf course designed by Donald J. Ross, Exmoor continues to fulfill its original mission as a family club devoted to the game of golf, while offering a growing range of sports and social opportunities. Sports at Exmoor include golf, curling, tennis, swimming, ice skating, platform tennis, cross-country skiing, and the fastest-growing sport in America, pickleball. Members of all ages enjoy a year-round schedule of exciting social activities.
The Club's mission is to provide the finest golf, sporting, and social experiences for its community of member families and their guests all year long.
Qualifications
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Management reserves the right to change, rescind, add, or delete the functions of this position at any time. This position requires work on nights, weekends, and some holidays given the nature of the business.
All offers of employment are based upon satisfactory completion of background and drug screening.
Salary : $17 - $19