What are the responsibilities and job description for the Med Spa Coordinator position at EXO?
Job Summary
We are seeking a coordinator to provide guest and administrative support to the Med Spa and supporting divisions of EXO. High-energy, a sociable demeanor, and drive to provide high-level hospitality is crucial for this role. Responsibilities include, however, are not limited to: greeting and educating guests on EXO Med Spa’s service offerings, managing appointment scheduling, processing transactions, and abiding by organizational systems. Med Spa experience is preferred.
Duties
- Greet clients warmly and assist them with scheduling appointments and answering inquiries.
- Manage the booking system and ensure accurate scheduling of services.
- Conduct product demonstrations to educate clients about spa offerings.
- Maintain inventory levels, including stock management and ordering supplies as needed.
- Upsell spa services and products to enhance client experiences and increase revenue.
- Operate the point-of-sale (POS) system efficiently for transactions.
- Communicate effectively with team members to ensure smooth operations within the spa environment.
- Provide excellent customer service by addressing client concerns promptly and professionally.
Skills
- Strong customer service skills with a focus on client satisfaction.
- Ability to perform basic math calculations for retail transactions and inventory management.
- Experience in upselling services and products in a retail or spa setting.
- Proficiency in using POS systems for efficient transaction processing.
- Excellent verbal communication skills to convey information clearly and effectively.
- Knowledge of stock management practices to maintain optimal inventory levels.
- A proactive approach to problem-solving and ability to work in a fast-paced environment.
Join our team as a Med Spa Coordinator where you can contribute to providing the EXO experience for our clients while utilizing your skills in customer service, sales, and organization.
Job Types: Full-time, Part-time
Pay: From $19.00 per hour
Expected hours: 25 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Shift:
- Day shift
- Evening shift
Ability to Commute:
- Edwardsville, IL 62025 (Required)
Ability to Relocate:
- Edwardsville, IL 62025: Relocate before starting work (Required)
Work Location: In person
Salary : $19
