What are the responsibilities and job description for the Product Application Expert position at EXOR America?
About the Role:
We are seeking a highly motivated and experienced Field Application Engineer to join our team at EXOR America. As a key member of our sales and technical support team, you will be responsible for providing exceptional customer service and technical expertise to our clients.
The ideal candidate will have a strong engineering and IT background, with experience in industrial automation and manufacturing. You will work closely with our customers to understand their needs and provide tailored solutions to help them maximize the potential of our products.
Key Responsibilities:
- Providing customer sales and technical support through various channels
- Developing and educating customers on the use of our products
- Maintaining internal data management systems used for technical support
- Ensuring customer satisfaction and information management towards HQ
- Continuously learning about industry trends and EXOR's products and services
Requirements:
- Bachelor's degree in Mechanical, Electrical, or Computer Engineering, or Computer Science
- Experience with automated systems and robotics, including HMI and PLC programming
- Experience with Javascript or similar programming languages
- Experience with Linux systems
- Excellent communication and analytical skills
- Able to multitask and budget time efficiently
