Automation Engineer

What You Will Do:

Develop and Implement Automation Solutions

• Design, develop, and maintain automation workflows to streamline IT and business processes.
• Create and optimize scripts using PowerShell, Python, or JavaScript to automate repetitive tasks. o Integrate automation solutions with existing IT systems, applications, and APIs.

Manage and Optimize Automation Platforms

• Work with automation tools such as Rewst, Power Automate, Ansible, UiPath, or similar platforms.
• Configure and maintain workflow automations for system administration, IT service management, and business operations.
• Monitor and troubleshoot automated processes to ensure optimal performance and uptime.

System Integration and API Automation

• Develop and manage API integrations between systems to improve efficiency and data flow.
• Automate data extraction, processing, and reporting using JSON, REST APIs, SQL, or NoSQL databases.
• Ensure automation solutions are scalable and adaptable to changing business needs.

Process Improvement and Optimization

• Identify manual and inefficient processes and propose automation opportunities.
• Work closely with IT, security, and business teams to align automation strategies with company goals.
• Document automation processes, workflows, and best practices for maintainability.

Security and Compliance in Automation

• Implement access controls and security best practices in automation workflows.
• Ensure compliance with IT policies, data protection regulations, and company security standards.
• Perform regular audits of automation processes to identify vulnerabilities and inefficiencies.

Support and Troubleshooting

• Provide technical support for automation issues and failures.
• Debug and resolve script errors, API failures, and performance bottlenecks.
• Continuously monitor automation logs and improve workflow reliability.

What You Have Done:

• Excellent organizational, written, and verbal communication skills.
• Minimum 2 years of experience in IT automation, scripting, or a related field.
• Strong proficiency in PowerShell, Python, or JavaScript for automation tasks.
• Experience working with automation platforms such as Rewst, Ansible, Zapier, Power Automate, or UiPath.
• Ability to develop, test, and deploy workflow automation solutions for IT processes.
• Knowledge of REST APIs, JSON, and integrations between systems.
• Understanding of IT infrastructure, system administration, and common automation use cases.
• Ability to troubleshoot and optimize automated workflows for reliability and performance.
• Experience working with Microsoft 365, Active Directory, and Azure automation.
• Familiarity with RMM (Remote Monitoring & Management) tools like NinjaOne, ConnectWise Automate, or similar platforms.
• Knowledge of CI/CD pipelines, DevOps practices, and scripting for cloud automation.
• Experience with SQL or NoSQL databases for automation and reporting.
• Understanding of security best practices for automation and access control.
• Certifications in automation or scripting technologies (e.g., Rewst Certified, Microsoft Power Automate Certification, Ansible Certified Engineer) are a plus.