What are the responsibilities and job description for the Customer Enrollment Representative - Entry Level position at Exp. Orange County?
Job Description
Job Description
Our partnerships with wireless communication providers aims to make accessing reliable communication tools accessible to low-income households. Our Entry Level Customer Enrollment Representative plays an integral part in allowing families to better navigate tough times when the unexpected happens. As an Entry Level Customer Enrollment Representative, you will assist us in creating a strong, positive impact in the community. We take immense pride in initiating, maintaining, and expanding relationships with all persons wishing to enroll. If you're looking to join a rapidly growing company with a triumphant and positive environment, then a career with Experiential is for you!
Responsibilities as an Entry Level Customer Enrollment Representative :
- Welcome new enrollees and provide an overview of the products and services they qualify for
- Maintain high levels of confidentiality with sensitive client information
- Act as the primary point of contact responsible for handling all enrollment appointments
- Manage customers with care, sincerity, and empathy toward their issues and escalate any that you may need additional resources to resolve
- Empathize and deescalate consumer concerns with sincerity, understanding, and care
- Utilize provided tools and resources to effectively educate consumers on the benefits available to them
Qualifications as an Entry Level Customer Enrollment Representative :
Perks of an Entry Level Customer Enrollment Representative :
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