What are the responsibilities and job description for the Customer Service Representative position at Expanded Data Entry?
We are GROWING! We are looking for long term staffthat want a career in the insurance world. We are looking for Customers Service Representative, to work with outside agents and agencies, to transfer data from outside sources to our database. The ideal candidate will be computer savvy and an accurate typist with a keen eye for detail. Preferred not required. We will train you. You will report to your building manager or another senior manager at Continental Insurance. Understanding of data confidentiality principles is imperative. Again we are hiring! Even if you have applied in the past PLEASE reapply.
The company will rely on you for having accurate and updated data that are easily accessible through a digital database.
Responsibilities:
- Transfer data from paper formats into computer files or database systems using keyboards, or data recorders.
- Type in data provided directly from customer/agency.
- Create spreadsheets with large numbers of figures without mistakes.
- Verify data by comparing it to source documents.
- Update existing data.
- Retrieve data from the database or electronic files as requested.
- Perform regular backups to ensure data preservation.
- Sort and organize paperwork after entering data to ensure it is not lost.
Requirements:
- Proven experience as Customer Service Representative.
- Great attention to detail.
- Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.).
- Working knowledge of office equipment and computer hardware.
- Basic understanding of databases.
- Good command of English both oral and written and customer service skills.
- High school degree or equivalent.
- Bilingual Spanish speakers is strongly preferred (Not Required).
Job Type: Full-time
Pay: $12.50 - $25.50 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- On-the-job training
- Paid time off
- Referral program
Shift:
- 8 hour shift
- Day shift
Ability to Relocate:
- Watertown, WI 53094: Relocate before starting work (Required)
Work Location: In person
Salary : $13 - $26