What are the responsibilities and job description for the Crew Member / Customer Service Representative position at Expanding Consulting Firm?
We are rapidly expanding in the Southern California area and we are looking for an ambitious individual to fill an Entry Level Crew Member and Customer Service role as soon as possible. The best way to describe our company culture is lively and agile. The ideal candidate will THRIVE at the intersection of competitive strategy, campaign deployment, and client relations.
The Entry Level Crew Member and Customer Service will focus primarily on lead acquisition and customer retention for our exclusive telecommunications client.
Entry Level Crew Member and Customer Service Day-to-day Responsibilities :
- Work closely with senior management to ensure alignment and cohesive execution of our client’s overall marketing and development goals
- Conduct competition analysis to maintain a cutting edge and assure our client’s are providing the best options for their potential new customers
- Assist with daily sales duties and report final numbers to the senior marketing management staff
- Develop and manage comprehensive marketing and / or sales approach to potential new clients
- Present recommendations to the marketing and sales team to improve overall efficiency and developing a better consumer experience
- Coordinate with the marketing & sales departments on the creation and execution of marketing campaigns