What are the responsibilities and job description for the Strategic Projects Lead position at ExpandIQ?
Strategic Projects Lead
Location : San Francisco, CA
Compensation : $100K - $150K Equity (0.1% - 0.3%)
A fast-growing Internet Marketplace startup is looking for a Strategic Projects Lead to own end-to-end customer engagements and drive high-impact solutions for top-tier startups and enterprises .
This is a mission-critical role , sitting at the intersection of operations, account management, and product . Youll work closely with founders, internal teams, and customers to ensure seamless project delivery and build long-term relationships with companies that are using the platform to meet their business objectives.
Why This Role?
Be the driving force behind key hiring projects.
Own customer success and operations youll lead engagements from kickoff to delivery , ensuring the highest level of service and satisfaction.
Work cross-functionally with sales, product, and engineering to improve internal processes and refine the customer experience.
Build lasting partnerships with high-growth companies.
What Youll Do
Lead and manage strategic hiring projects , acting as the primary point of contact for customers.
Develop and execute strategies that align with each client's unique challenges.
Optimize internal processes to enhance project delivery and customer engagement.
Be the voice of the customer , providing feedback to product and leadership teams to improve offerings.
Who You Are
1-5 years of experience in operations, account management, recruiting, or product ideally with exposure to high-growth startups or marketplace models .
Strong relationship builder who thrives in customer-facing roles and can quickly establish trust.
Highly organized and detail-oriented , with the ability to manage multiple projects and priorities .
Analytical and strategic , able to problem-solve and optimize processes on the fly .
Startup-minded comfortable in a fast-paced, "ship fast and break things" environment.
Why Join?
Be part of a fast-growing startup backed by top-tier investors.
Work with industry-leading companies (AI startups, late-stage tech, high-growth enterprises).
Own impactful projects that directly shape the future of hiring.
Enjoy premium perks free meals, healthcare, global offsites, and more.
Keep a pulse on the job market with advanced job matching technology.
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