What are the responsibilities and job description for the Payment Processing Specialist position at Expedient Staffing Solutions, Inc?
Job Title: Payment Processing Specialist
Location: Remote or hybrid candidates preferred in the tri-state area (NY and NJ).
Job Summary:
The Payment Processing Specialist is responsible for processing various currency payment instructions in compliance with Firm policies and procedures. This includes handling both manual instructions (e.g., fax) and automated instructions (e.g., SWIFT).
The role demands meticulous entry and verification of instructions in a fast-paced, deadline-driven environment while maintaining quality standards and controls. Additionally, the specialist will research and process instructions in the Keystone system and respond to inquiries from Account Executives and internal teams.
Key Responsibilities:
People Skills:
- Build strong relationships with team members and clients.
- Communicate professionally and proactively address client needs.
Control/Risk Management:
- Identify and escalate risks.
- Ensure compliance with policies and deadlines.
- Recommend control improvements and respond to inquiries promptly.
Process Improvement:
- Challenge existing processes for efficiency.
- Identify opportunities for automation and optimize productivity.
Requirements:
- Excellent communication and customer service skills.
- Strong organizational abilities and detail-oriented.
- Ability to work in a fast-paced environment, both independently and as part of a team.
- Knowledge of USD and Foreign Currency Payment Processing; familiarity with Keystone and RightFax is a plus.
- Hours: 10:30 AM – 6:30 PM; holiday coverage required.
