What are the responsibilities and job description for the Healthcare Navigator position at Expedite Healthcare Solutions Inc.?
Job Overview
We are seeking a highly skilled and compassionate Social Support Specialist to join our team. As a Social Support Specialist, you will work closely with healthcare professionals to provide social support navigation for patients with social determinants of health (SDOH) needs. Your primary responsibility will be to compile and maintain a resource list for SDOH resources, including eligibility criteria, referral process, and contact information.
The ideal candidate will have excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment. You will also possess strong analytical and problem-solving skills, with the ability to identify patient and community resources and coordinate services to meet their needs.
Your key responsibilities will include:
Responsibilities
Collaborate with other social workers to identify patient and community resources · Conduct case management activities o Work with hospitals for discharge planning, follow-up and education o Assist with obtaining patient records from hospitals o Assist in securing needed medical equipment through community partners o Conduct follow-up on care plans o Identify patients lost to follow-up or overdue for care and assist them in returning to care · May assist with specialty referral navigation o Schedule, coordinate, and track non-BCS specialist and imaging referrals o Assist with obtaining patient records from specialists and imaging centers o Compile and maintain resource list for specialty referrals including eligibility criteria, referral process, cost and contact information · Assist patients to locate and access low-cost prescription options such as patient assistance programs, discount retailers, etc. o May assist with patient assistance program applications and serve as a patient-provider liaison with the drug companies o Assist patient with applications for programs such as CoverRx and RxOutreach
We are seeking a highly skilled and compassionate Social Support Specialist to join our team. As a Social Support Specialist, you will work closely with healthcare professionals to provide social support navigation for patients with social determinants of health (SDOH) needs. Your primary responsibility will be to compile and maintain a resource list for SDOH resources, including eligibility criteria, referral process, and contact information.
The ideal candidate will have excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment. You will also possess strong analytical and problem-solving skills, with the ability to identify patient and community resources and coordinate services to meet their needs.
Your key responsibilities will include:
- Providing social support navigation for patients with SDOH needs
- Compiling and maintaining a resource list for SDOH resources
- Collaborating with healthcare professionals to coordinate services
- Conducting case management activities
- Assisting with obtaining patient records from hospitals and specialists
- Securing needed medical equipment through community partners
Responsibilities
Collaborate with other social workers to identify patient and community resources · Conduct case management activities o Work with hospitals for discharge planning, follow-up and education o Assist with obtaining patient records from hospitals o Assist in securing needed medical equipment through community partners o Conduct follow-up on care plans o Identify patients lost to follow-up or overdue for care and assist them in returning to care · May assist with specialty referral navigation o Schedule, coordinate, and track non-BCS specialist and imaging referrals o Assist with obtaining patient records from specialists and imaging centers o Compile and maintain resource list for specialty referrals including eligibility criteria, referral process, cost and contact information · Assist patients to locate and access low-cost prescription options such as patient assistance programs, discount retailers, etc. o May assist with patient assistance program applications and serve as a patient-provider liaison with the drug companies o Assist patient with applications for programs such as CoverRx and RxOutreach
