What are the responsibilities and job description for the Customer service / Medical Records position at Expedite Technology Solution?
Key Responsibilities
- Determine individual and family eligibility for our Client’s care programs.
- Assist in coordinating and communicating schedules to internal/external Clients.
- Conduct client interviews, collect facts and information, and compile case data to provide recommendations to an attorney.
- Timely management of casework, including proper documentation and case resolution.
- Provide legal research, analysis of legal papers, and draft legal documents. Document findings accurately.
- Work efficiently / effectively in multiple databases to extract information.
- Attend workgroup meetings and participate in discussions.
- Assist leadership team, as necessary.
Requirements and Skills
- Must have a bachelor’s or associate degree.
- A background in Paralegal studies is a plus.
- Work experience in a Legal environment a plus.
- Customer service or call center experience a plus.
- Proven technical skills (e.g., Microsoft Word, Excel, Outlook, PowerPoint, SharePoint, etc.).
- Excellent time management skills with the ability to prioritize work to meet specific deadlines with minimal supervision.
- Excellent verbal and written communications skills.
- Keen attention to detail and adherence to deadlines.
- Strong time management, note-taking, email organization, and distribution skills.
Critical thinking and problem-solving skills
Job Type: Contract
Pay: $20.00 - $21.42 per hour
Expected hours: 37.5 per week
Schedule:
- 8 hour shift
- Day shift
Education:
- Associate (Required)
Experience:
- Medical records: 1 year (Required)
Work Location: In person
Salary : $20 - $21
