What are the responsibilities and job description for the Key Accounts Manager position at Expedite Technology Solution?
Job Overview
As a Key Account Manager, you will be responsible for nurturing and growing relationships with key clients to drive business growth and revenue. You will play a crucial role in managing key accounts and ensuring customer satisfaction.
Duties
- Develop and maintain strong relationships with key clients
- Identify new business opportunities within existing accounts
- Collaborate with the sales team to achieve sales targets
- Negotiate contracts and close agreements to maximize profits
- Provide exceptional customer service and address client inquiries promptly
- Utilize Salesforce or similar CRM software to track account activity
- Manage a territory of key accounts effectively
- Upsell products or services to existing clients
Experience
- Proven experience in direct sales, account management, or a related field
- Strong negotiation skills and the ability to manage client expectations
- Familiarity with Salesforce or other CRM software is a plus
- Excellent customer service and communication skills
- Ability to analyze market trends and identify growth opportunities
Job Type: Full-time
Pay: $85,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift
Location:
- Alpharetta, GA 30009 (Required)
Shift availability:
- Day Shift (Required)
Work Location: In person
Salary : $85,000
