Demo

Strategic Planning Consultant

ExpediteInfoTech, Inc
Silver Spring, MD Full Time
POSTED ON 12/21/2024
AVAILABLE BEFORE 2/20/2025
Position Summary: ExpediteInfoTech, Inc. is seeking an experienced Strategic Planning Consultant to support our government client – Montgomery County, MD, Department of Permitting Services (DPS). Lead the development of a comprehensive 5-Year Strategic Plan. DPS is the county’s one-stop shop for permits and licenses and consists of five divisions: Residential Construction, Commercial Construction, Land Development, Zoning and Code Compliance, and Customer Services and Support. This role will focus on crafting a strategic plan that improves DPS's overall efficiency, customer service, and operational effectiveness while aligning with community needs and county priorities. This is a HYBRID position with occasional on-site work being performed at 2425 Reedie Drive, Wheaton, MD 20902.

Responsibilities:
  • Conduct stakeholder engagement sessions and ensure effective communication strategies.
  • Work with DPS leadership to refine the department’s mission and vision statements.
  • Review and update the department’s SWOT analysis.
  • Identify and prioritize departmental goals and strategic initiatives.
  • Integrate Racial Equity and Social Justice into the strategic framework.
  • Develop short-term and long-term goals aligned with the department’s objectives.
  • Create an action plan that includes measurable outcomes and performance indicators.
  • Provide recommendations for enhancing customer service, efficiency, and productivity.
  • Analyze current business strategies, market trends, and regulatory impacts.
  • Collaborate closely with DPS leadership, staff, and stakeholders to develop and implement a robust strategic plan.
  • Address departmental goals, customer satisfaction, employee development, organizational efficiency, and community engagement, while considering factors like racial equity, social justice, regional settings, demographics, and the regulatory environment.
  • Provide weekly status updates and progress reports to leadership (in person and via videoconference).
  • Using findings to develop the strategy, execution, implementation, and maintenance for achieving the 5-year strategic plan.
  • Deliver a comprehensive 5-Year Strategic Plan for DPS stakeholders, staff, and the community.
  • Present results to the Montgomery County stakeholders, staff, and community.

Deliverables:
  • Updated Vision and Mission Statements.
  • Refined SWOT Analysis.
  • Defined departmental priorities and strategic goals, both short and long term.
  • Comprehensive strategic plan with action steps, performance measures, and implementation strategy.
  • Final 5-Year Strategic Plan document for internal and external stakeholders.

Required
  • Proven experience in strategic planning and organizational development, ideally within government or permitting services.
  • Strong background in conducting SWOT analyses and developing strategic frameworks.
  • Experience with customer service enhancement and business process improvement strategies.
  • Familiarity with racial equity and social justice principles in public service settings.
  • Excellent project management, communication, and stakeholder engagement skills.
  • Ability to facilitate in-person and virtual meetings effectively.
  • Strong analytical skills to assess business environments and regulatory impacts.

About: ExpediteInfoTech, Inc. (EIT) is an SBA 8(a) certified small business. Headquartered in Rockville, MD since 2012, EIT has provided specialized technical, cybersecurity, IT, and financial advisory solutions to the Federal, State and County governments. Our clients include the US Department of Education, US Department of Transportation, US Department of Justice, US Department of Health & Human Services, Montgomery County government, Prince George's County Government, the governments of the State of Maryland and the District of Columbia. EIT is appraised at level 3 for CMMI Services & CMMI Development, as well as ISO 9001:2015, ISO 20000-1:2018 and ISO 27001:2013.

EIT offers a competitive benefits package including medical, dental, vision and prescription drug coverage, paid time off, federal holidays, matching 401K plan, and tuition/professional development reimbursement benefits.

EIT is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by applicable law.

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