What are the responsibilities and job description for the Room Attendant position at Expedition Lodge Estes Park?
POSITION TITLE: Room Attendant
REPORTS TO: Assistant General Manager / General Manager
ABOUT EXPEDITION LODGE ESTES PARK
The Expedition Lodge Estes Park, managed by Vista Host Management & Development
Company, is nestled in the breathtaking beauty of Estes Park, Colorado, and serves as a
gateway to the majestic Rocky Mountain National Park. Our cozy 50 room property offers
guests a perfect blend of rustic charm and modern comforts, with easy access to outdoor
activities like hiking, wildlife viewing, and scenic drives. With its welcoming atmosphere
and convenient location near the charming downtown Estes Park, Expedition Lodge is a
top-rated choice for nature lovers and adventure seekers alike, providing a memorable and
relaxing stay in the heart of the Rockies.
POSITION SUMMARY
The Room Attendant is responsible for maintaining clean and orderly guest rooms,
restocking amenities, and reporting any maintenance issues to ensure a high standard of
service. This role requires attention to detail, efficiency, and a guest-focused attitude to
create a positive, welcoming atmosphere for all hotel guests.
WHO IS THIS POSITION FOR?
The Room Attendant role is best suited for someone who:
- Has a keen eye for detail and takes pride in keeping spaces clean and organized.
- Enjoys working independently while supporting the housekeeping team.
- Is proactive, reliable, and committed to maintaining high standards of cleanliness.
- Thrives in a physically active role that requires multitasking and prioritizing tasks.
WHY JOIN OUR TEAM?
- Competitive hourly pay with opportunities for performance-based incentives.
- PTO
- Health/Vision/Dental Insurance.
- Life / STD Insurance.
- 401k Program.
- Employee Discounts (Brand Hotels & Company Hotels).
- Free, Third-Party Employee Assistance Program (personal and professional).
- Opportunities for growth within Vista Host’s expanding portfolio.
DUTIES AND RESPONSIBILITIES
Housekeeping Responsibilities
- Provide a clean and safe environment for guests by cleaning and maintaining guest
rooms and common areas.
- Vacuum carpets, dust furniture, clean floors, and ensure all surfaces meet
cleanliness standards.
- Collect dirty linens and transport them to the laundry area, delivering fresh linens to
room attendant carts as needed.
- Restock guest room amenities, including towels, soaps, and toiletries.
- Respond to guest requests in a timely manner, such as delivering extra linens or
items from the front desk.
- Assist with deep cleaning and organization of common areas and maintain the
lobby functions.
- Report any safety, maintenance, or housekeeping concerns to management.
- Adhere to lost and found procedures, guest safety protocols, and hotel policies.
- Acknowledge and greet guests in public spaces, anticipating and addressing their
needs.
General Responsibilities
- Ensure efficient completion of daily room cleaning assignments in a timely manner.
- Use supplies and equipment responsibly, reporting any shortages or issues to
management.
- Maintain a friendly and professional demeanor with guests and team members.
- Follow established schedules and support other departments as needed,
performing additional tasks assigned by management.
- Comply with hotel safety guidelines and procedures to ensure a secure environment
for guests and staff.
POSITION REQUIREMENTS
- Must be able to stand for extended periods, frequently moving within and about the
facility.
- Ability to carry or lift items weighing up to 50 lbs and push/pull up to 200 lbs.
- Must frequently handle objects and equipment necessary for cleaning and
maintenance tasks.
- Basic reading and writing skills for understanding assignments, checklists, and
guest requests.
- Flexibility to work nights, weekends, and holidays as needed.