What are the responsibilities and job description for the Sales Operations position at Expeditors International of Washington, Inc.?
We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder
As a Fortune 500 company, Expeditors employs more than 15,000 trained professionals in a worldwide network of over 300 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and customized logistics solutions. Expeditors is headquartered in Seattle, Washington.
Scope of Position
The focus of Sales Operations is to optimize the effectiveness of the district sales team by providing support to the District Sales Team and Manager. The Sales Operations candidate must have a desire to become an expert in sales fundamentals and process, and the drivers of results for their Sales team.
Using strong communication skills and deadline management, sales operations will effectively collaborate with a variety of people and job functions, accomplishing tasks of moderate to high complexity and scope, and have the ability to perform in a challenging and fast-paced environment. This role provides growth opportunity, recognition and reward for the achievement of business results. Position gains great insight to moving into a field Sales position if desired.
Reports to District Sales Manager
These are the minimum results expected from Sales Operations :
- Manage monthly delivery of key reports to the District Sales Manager.
- Manage weekly sales meetings, as directed by the District Sales Manager.
- Organize sales events to drive existing and new customer engagement.
- Ensure updated marketing materials are accessible to Sales team and create customer-focused PowerPoint presentations from various marketing material. Work with CHQ-Marketing team for customized content when needed.
- Manage company visitors and arrange meeting schedules with sales team.
- Deliver qualified sales leads to the team.
- Deliver and coordinate bid response information requested by the local Sales team or the Expeditors network.
- Provide rates and pricing support.
- Attend training & development sessions to understand the requirements of Sales.
- Organize training sessions related to Sales for your branch, as directed by the District Sales Manager.
- Update CRM and ensure data integrity measurements are met for the branch.
- Take on additional assignments, as required, in support of company needs.
To be the most effective in this position we are looking for the following skills and experience :
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