What are the responsibilities and job description for the Road Freight Agent position at Expeditors International?
We take care of our employees, and they take care of our customers!
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Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Job Description
- Ensure smooth and timely freight process flow
- Ensure accurate and timely data entry into our operational system
- Track and Trace Transcon files and reporting
- Use export Transcon Workflow on daily basis
- Ensure accurate and timely client and vendor billing
- Ensure delivery of freight and timely clearance when applicable
- Interact with our customers in arranging their Transcon shipments, meeting customer service standards
- Contribute to maintain good relationships with suppliers
- Meet compliance at all times to regulations internal and external in accordance with government regulations
- Understand department process flow, and look for best practices to improve operational efficiency and productivity
- Ensure all customers' standard operating procedures are in place and updated in the DLSOPs
- Meet KPI standards in accordance with the Company’s procedures
- Network communications, timely responses to emails and requests (internal and external)
This position will also act as ad hoc holiday cover for a Transport Planner position.
Qualifications
Skills :
Additional Information
This position will work Monday - Friday 9am - 5 : 30pm
All your information will be kept confidential according to GDPR guidelines
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