What are the responsibilities and job description for the Air Export Agent position at Expeditors?
Company Description
We take care of our employees, and they take care of our customers!
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Global logistics and work at Expeditors is exciting. Some of the benefits of working here include:
- Global Reach: With over 330 locations you get the chance to rub elbows with people and cultures around the world in an industry that’s evolving, fast-moving, challenging, and rewarding.
- Career Paths: We promote from within. 27% of our staff of more than 17,000 employees has been at Expeditors 10 years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs—they are chances to grow, thrive, and do what you love.
- Technology: We design and develop leading-edge software and systems that you get to work with on a daily basis.
- Solid Financial Ground: We are not for sale and have no long-term debt, which makes for a safe place to invest your time and build a career.
- Competitive Benefits: We offer a wide range of benefits to support the well-being of you and your family, including health care, financial security, paid time off and education reimbursement.
- Community Connections: We’re passionate about helping out the communities where we live and work.
Job Description
Air Export Agent will serve in an operations capacity, responsible for processing export shipments including accompanying export documentation. Major duties and responsibilities to include but not limited to:
- Track and Trace shipments.
- Prepare, handle, and process shipment documentation- including house and master air waybills, commercial documents, and customs/regulatory documents.
- Accurate and timely data entry into our operating system.
- Dispatch freight.
- Communicate effectively with customers, vendors, other Expeditors offices worldwide, and co-workers through high volume of email, phone, instant message, and person to person.
- Monitor reports.
- Accurate and timely client billing.
- Contribute to maintaining strong service provider relationships- airlines, trucking companies, and others.
- Maintain compliance standards at all times- including internal policies and procedures, external government regulations, and customer requirements.
- Meet key performance indicators to support department, branch, product, and company goals.
- Desire to understand overall department process flow and constantly seek opportunities for improved efficiency.
- Training and Development - must obtain required 52 hours of annual training. (company provided)
Qualifications
We are seeking individuals meeting the following qualifications demonstrated through your educational and work experiences:
- Strong business acumen and work ethic
- Proven leadership attitude and background
- Effective interpersonal skills, including proven abilities to listen, comprehend, and communicate clearly and concisely to obtain positive results
- Good technical skills (Excel, Word, PowerPoint, etc.)
- Competitive and comfortable working alone but also focused on the betterment of the organization and a good team player
Successful candidates typically strongly demonstrate these characteristics:
- Energetic
- Enthusiastic
- Self-motivated
- Confident
- Respectful
- Passionate
- Communicator
- Innovative
- Mature
- Optimistic
- Persistent
- Assertive
- Tenacious
- Inquisitive
- Genuine
- Team Player
- Humble
- Determined
- Customer Focused
- Honest
Additional Information
Expeditors offers excellent benefits:
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical
- Life Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Growth opportunities within the company
- Employee Referral Program Bonus
