What are the responsibilities and job description for the Air Export Coordinator Job at Expeditors in Folcroft position at Expeditors?
Job Description
Scope of Position
Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Air Export Department.
Major Duties and Responsibilities
- Ensure smooth and timely freight process flow
- Ensure accurate and timely data entry into our operational system
- Track and Trace Air Export files and reporting
- Use Workflows on daily basis
- Ensure arrival notices are communicated to overseas and customers
- Ensure accurate and timely client and Service Providers billing
- Interact with our customers in arranging their international shipments, meeting customer service standards
- Contribute to maintaining good relationships with suppliers (Airline carriers, trucking companies and others involved)
- Meet compliance at all times with internal and external regulations in accordance with government regulations
- Understand department process flow, looking for best practices to improve operational efficiency and productivity
- Ensure all customers standard operating procedures are in place and updated
- Meet KPI standards in accordance with the Company's procedure
- Overseas communications, timely responses to emails and requests (internal and external)
Qualifications : Qualifications
Additional Information
Expeditors offers excellent benefits :
