Air Export Gateway Agent

Company Description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

Major Duties and Responsibilities

• Provide excellent customer service – both internal/external whether verbal or email.
• Effective interpersonal skills - ability to relate to internal peers at different levels as well as external customers and vendors.
• Ability to work without constant supervision - self motivation and attention to detail required. Assuming the role of a leader and taking charge of situations is also encouraged.
• Process export gateway shipments by working closely with immediate counterparts in the air export departments in the region. A summary of the process would be receiving cargo (if from another origin), booking the cargo, processing consolidation paperwork, and scanning all documents into our document imaging system.
• Maintaining positive vendor relations.
• Constant communication with the warehouse staff during the consolidation process. Ensures quality and compliance as shipments are received and tendered to our vendors.
• Dispatching and overseeing all airport transfers and pickups with local trucking vendors.
• On-going commitment to quality and data integrity. Responsible for daily updating and monitoring of various reporting tools.
• Detailed attention to CASS accounting and local accounting to ensure we are paying our bills timely and correctly.
• Responsible for the management of our capacity through posted consolidation schedules and in booking additional space as needed.
• Responsible for making sound financial decisions that affect the profitability of the department as it relates to the processing consolidations.
• Assist the gateway manager and supervisor in the managing of vendor performance by attending meetings with vendors and evaluating performance through cycle time reports and consolidation reports.
• Maintain and update all posted tariffs from our vendors.
• Required 52 hours of training per year.
• Constant self-development.
  
  

Qualifications

• Bachelor’s Degree (B.A.) from a four-year college or university preferred.
• Effective interpersonal skills. Ability to relate to internal peers at different levels as well as external customers and vendors. Proficient with Microsoft Word, Excel, and Power Point. Familiar with standard email programs.
• Ability to work without constant supervision within a fast-paced work environment. Self-motivation and attention to detail required. Assuming the role of a leader and taking charge of situations is also desired.
  
  

Additional Information

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus