What are the responsibilities and job description for the DISTRIBUTION CUSTOMER SERVICE REPRESENTATIVE position at Expeditors?
Company Description
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission is to recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Job Description
Major Duties and Responsibilities
- Daily process and input of all customer orders and distribution accounts.
- Provide daily operational reports that are accurate and timely.
- Run stock reports to check for product availability.
- Generate all related paperwork and necessary information required for customer work
orders, checks all orders for special requests and posts inventory
records.
and inventory management.
Operations Departments, expediting any order as necessary.
given to the customer.
complete receiving, and to ship orders.
inquiries and complaints concerning work orders, invoices, shipments,
inventory counts, etc. in a courteous and efficient manner.
dissatisfaction.
accounts and between the office and customer regarding invoicing and
credit information.
each account.
Qualifications
education and experience.
effectively communicate clearly and concisely to obtain positive results.
Additional Information
Expeditors offers excellent benefits :
