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Director, Organizational Development and Transformation (Hybrid)

Experian
Costa Mesa, CA Full Time
POSTED ON 3/25/2025
AVAILABLE BEFORE 5/24/2025

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com

Job Description

We are looking for a creative, strategic leader to serve as the Director, Organizational Development & Transformation. In this newly created role, you will lead our transition to a product operating model by integrating organizational development, change management, and transformation plans. You will work with HR Partners and the Business Transformation team to lead agile practices, embed a product mindset, and promote cultural change across our organization. Your efforts will ensure that our workforce is aligned with our strategic vision for sustainable growth and excellence.

You will report to the SVP of Human Resources and be an important partner to the HRBP and Business Transformation teams. This leadership position is hybrid and you will commute to the office in Costa Mesa, CA once per week.

You Will:

  • Change Management & Transformation:
  • Develop and implement a change management framework to support our transition to a product operating model.
  • Lead the brainstorming, design, and execution of organizational development programs that achieve important results in Consumer Services and Financial Services.
  • Learning & Development:
  • Create targeted learning curriculums and training programs designed to shift behaviors, build competencies, and promote agile practices across teams.
  • Provide coaching and leadership development support throughout the organization.
  • Strategic HR Programs:
  • Translate complex challenges and priorities into relevant, tailored HR projects and comprehensive talent strategies.
  • Collaborate with HRBPs and the Business Transformation team to ensure agreement and seamless integration of change plans.
  • Portfolio & Project Management:
  • Oversee a portfolio of change projects, ensuring that projects are aligned with commercial goals and operational needs.
  • Monitor progress, measure impact, and adjust strategies to ensure continuous improvement.
  • Partner Engagement:
  • Be a necessary liaison between HR and business teams, ensuring collaboration.
  • Represent HR in strategic discussions, including attendance at ECS SLT meetings, to ensure HR focus and leadership representation.

Qualifications

You will have:

  • 12 years experience in organizational development, human resources, or learning and development, with a Bachelor's degree in Human Resources, Organizational Development, Business Administration, or a related field.
  • Expertise in implementing change management frameworks and organizational development strategies.
  • Demonstrated experience designing learning curriculums that shift employee behaviors and build essential competencies.
  • Strategic & Commercial Experience:
  • Experience building change solutions with shown success.
  • Experience managing a portfolio of transformation projects.
  • Leadership & Communication:
  • History of influencing at all organizational levels.
  • History of building relationships with HR colleagues and business leaders.

Benefits/Perks:

  • Great compensation package and bonus plan
  • Core benefits including full medical, dental, vision, and matching 401K
  • Flexible work environment, ability to work remote, hybrid or in-office
  • Flexible time off including volunteer time off, vacation, sick and 12-paid holidays

Additional Information

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; Great Place to Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an equal opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

All your information will be kept confidential according to EEO guidelines.

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