What are the responsibilities and job description for the Sales Supervisor position at Experian?
Job description
Company Description
Experian is the worlds leading global information services company unlocking the power of data to create more opportunities for consumers businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for . In addition for the last five years weve been named in the 100 Worlds Most Innovative Companies by Forbes Magazine .
We have 20000 people operating across 44 countries and every day were investing in new technologies talented people and innovation to help all our clients maximize every opportunity
Experian Insurance Services Team is a digitalfirst insurance agency reinventing the broker model through technology data and human advisors. We are on a mission to make the process of finding the best auto and home insurance easy straightforward and transparent. Were serious about building and using technology to save our customers money time and hassle and were just getting started with what we will accomplish. Were looking for people who are just as passionate about products that help make consumers financial lives easier as we are.
The Sales Team Lead is responsible for managing a team of sales agents in the Insurance Services department. The role manages performance and ensures that agents are meeting all KPIs through regular coaching and feedback. They are also responsible for continuous improvement to ensure an exceptional customer experience.
Job Description
- Build and develop a high performing team and create conditions for great performance and development discussions throughout the year
- Establish excellent working relationships with business leaders and department contacts to maintain and continuously improve the level of service
- Conduct daily weekly or monthly sessions with team members to discuss performance and create an environment of continuous improvement
- Identify opportunities to improve the customer experience
- Work with peers to ensure alignment and communication to all teams is consistent
Qualifications : Qualifications
Additional Information :
Our uniqueness is that we celebrate yours. Experians culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI work / life balance development authenticity collaboration wellness reward & recognition volunteering... the list goes on. Experians people first approach is awardwinning; Worlds Best Workplaces 2024 (Fortune Top 25 Great Place To Work in 24 countries and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion colour sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.
Remote Work : Employment Type :
Fulltime
Key Skills
Aircraft Operations,Communication,Guest Services,Jms,Import & Export,Analytics
Experience : years
Vacancy : 1
