What are the responsibilities and job description for the Sr. Manager, Program Management position at Experian?
Company Description
Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. Also, for the last five years we've been named in the 100 "World's Most Innovative Companies" by Forbes Magazine.
Today's business environment is complex. Experian Decision Analytics turns challenging situations into decisions through three core areas of expertise: analytics, decisions, and identity and fraud. The combination of these products, along with our industry and business experience, helps us solve real-world problems for lenders, financial institutions, and other companies and institutions worldwide.
As a thought-leading organization, it is important that we communicate our vision to clients, employees, and a myriad of other partners so they understand where we are going and how we are advancing our big data and analytics capabilities across industries.
Job Description
As the Sr. Program Manager, you will play a critical role in executing and operationalizing high impact strategic initiatives, driving the planning and coordination of daily activities with cross-functional stakeholders across the organization. As the Client Operations and Data Office Program Manager will report to the EVP, Data Office, Ops, and Governance
Additional responsibilities will include:
Oversee multiple high-priority, cross functional innovation projects across Client Operations, Data Office, Product, Engineering, Legal, Sales and Marketing teams
Required to lead projects with some client-facing responsibilities
Managerial responsibilities related to the program management role
Manage the program-level execution of work with multiple delivery teams working across organizational boundaries to define roadmaps and program interdependencies
Champion and manage new initiatives to completion to improve and streamline operational processes and maximize system resources
Resolve complex problems that have implications beyond your own area
Work proficiently at both the strategic aspects of a project
Lead Jr. Program Managers, if needed to drive program deadlines and deliver products to market
Perform business process redesign, change management, current state assessments and future state roadmaps.
Move fluidly from the big picture to details and enable the engineering teams to deliver complex and strategic cross-functional phases, often.
Resolve communication challenges and develop relationships with stakeholders at all levels.
As the Program Manager, you will play a critical role in executing and operationalizing high impact strategic initiatives, driving the planning and coordination of daily activities with cross-functional stakeholders across the organization. As the Client Operations and Data Office Program Manager will report to the EVP, Data Office, Ops, and Governance
Additional responsibilities will include:
Oversee multiple high-priority, cross functional innovation projects across Client Operations, Data Office, Product, Engineering, Legal, Sales and Marketing teams
Required to lead projects with some client-facing responsibilities
Managerial responsibilities related to the program management role
Manage the program-level execution of work with multiple delivery teams working across organizational boundaries to define roadmaps and program interdependencies
Champion and manage new initiatives to completion to improve and streamline operational processes and maximize system resources
Resolve complex problems that have implications beyond your own area
Work proficiently at both the strategic aspects of a project
Lead Jr. Program Managers, if needed to drive program deadlines and deliver products to market
Perform business process redesign, change management, current state assessments and future state roadmaps.
Move fluidly from the big picture to details and enable the engineering teams to deliver complex and strategic cross-functional phases, often.
Resolve communication challenges and develop relationships with stakeholders at all levels.
Qualifications
What your background looks like
10 years of Program Management experience
Bachelor's degree is required, MBA or MIS
Experience with executive status reporting and facilitating steering committee meetings is required
Big Four Consulting experience
Experience working with multiple cross-functional stakeholders and teams
Experience in large-scale technology modernization, and managing platforms in the Cloud
Understanding of integrations, API's, transactional systems, architecture
Understand technical implementation at the architecture level and propose technical alternatives.
Understanding of legacy applications and mainframe modernization
Experience with financial services and credit industry
Benefits:
Health, Dental, Vision Insurance
401k Match up to 4% of yearly salary
FTO, VTO, and sick time off
flexible work (remote work environment)
Family Leave benefits
Medical Leave benefits
Additional Information
Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
