What are the responsibilities and job description for the Leasing Counselor position at Experience Senior Living?
Leasing Counselor
Location: The Gallery at Hacienda Lakes, Naples, Florida
Join Our Passionate Team at Experience Senior Living!
At Experience Senior Living, we are a team of dedicated professionals driven by our mission to empower people as they age, helping them live life to the fullest. Our team comprises creators, architects, nurses, researchers, programmers, marketers, facilitators, developers, investors, and caregivers—all committed to making a positive impact on the lives of our residents, their families, and our team members. We intend to disrupt the way people age in our country!
We’re seeking a dynamic Leasing Counselor to join our team! Are you passionate about luxury sales and looking for an opportunity to make a meaningful impact in the lives of seniors? We’re seeking a dynamic Leasing Counselor to be one of the first to join our team at The Gallery at Hacienda Lakes, a stunning, brand-new senior living community. This is your chance to work in a beautiful, high-end environment, catering to discerning clients who are choosing the perfect community to spend the later part of their lives. Check out the website to view the gorgeous design and amenities of the completely unique and luxurious brand you will have the opportunity to sell - https://gallerysrliving.com/communities/the-gallery-at-hacienda-lakes/
Benefits:
- Robust Commission Package to incentive the lease-up of this community
- Comprehensive Benefits Package: Medical, Dental, Vision, STD/LTD, Life, and Voluntary Life Insurance
- 401(k) Plan with Employer Matching
- Paid Holidays
- Up to 20 Days PTO within the First Three Years
Key Responsibilities:
- Achieve Sales Targets: This community is currently under construction and therefore aggressive and robust lease-up targets are essential to ensuring the successful opening of this beautiful community. Meet or exceed monthly company/community sales standards.
- Engage Prospects: Focus on face-to-face interactions, including client home visits, and manage inquiries via phone, email, and in-person.
- Database Management: Accurately maintain and update the community’s database with information on new inquiries, referral sources, and follow-ups.
- Build Relationships: Develop and sustain relationships with referral sources and conduct ongoing field visits.
- Analyze Market Data: Research local competition and new market entrants. Oversee the annual sales and marketing plan, track ROI, and adjust strategies as needed.
- Track Metrics: Monitor move-ins, move-outs, and referral activities, and manage follow-up actions.
- Assist with Move-Ins: Support the team in completing move-in paperwork and ensuring a smooth resident transition.
- Reporting: Provide regional management with reports and updates on sales efforts.
- Professional Development: Participate in sales training events and apply techniques to grow census/revenue.
- Event Promotion: Organize and promote community events to increase visits and tours.
- Budget Management: Monitor and manage the department budget.
- Additional Duties: Perform other related tasks as assigned.
Requirements:
- Experience: Luxury/high-end sales or hospitality experience required, high-end senior living experience a plus.
- Education: Bachelor’s degree or equivalent experience preferred.
- Sales Background: Experience in sales or leasing within healthcare or senior living industries helpful.
- Innovative Thinking: Creative and “out of the box” thinking desired.
- Relationship Selling: Expertise in relationship selling and a proven ability to close sales.
- Motivational Skills: Experience with motivational interviewing techniques preferred.
- Customer Service: Strong background in customer service and teamwork.
- Communication Skills: Excellent verbal and written communication skills, with the ability to communicate openly and empathetically.
- Language: Ability to read, speak, and understand English.
- Flexibility: Must be available to work nights, weekends, and holidays.
- Technical Skills: Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint.
- Driver’s License: Must possess a current driver’s license.
Why Choose Us?
This is more than just a job—it’s an opportunity to be part of something truly special. If you’re ready to bring your luxury sales expertise to a brand-new community and make a difference in the lives of seniors, we want to hear from you! Apply today and help us create a welcoming and vibrant place where our residents can enjoy the best years of their lives.
Apply Today!
