What are the responsibilities and job description for the Care Partner position at Experience SL Co.?

Job Description

Join Our Passionate Team at Experience Senior Living!

Are you passionate about creating joy and enriching the lives of seniors while providing superior quality care? If so, then this is the opportunity for you! We are seeking exceptional Care Partners to join our team at the Sancerre @ Palm Coast community! This is your chance to work in a caring, attentive environment, catering to the unique needs of our residents who have chosen to enjoy a lifestyle they’ve earned and deserve at our beautiful community.

At Experience Senior Living , we are a team of dedicated professionals driven by our mission to create communities with purpose that make a positive impact on the lives of our residents, their families and our team members. We are curating extraordinary experiences by fostering genuine friendships and connections with our residents. We intend to disrupt the experience of aging by allowing our residents to thrive in a unique, vibrant, and engaging environment.

Benefits : We offer a full benefits package that includes medical, dental, vision, STD / LTD, life and voluntary life, 401k with employer matching, paid holidays, and up to 20 days PTO in the first three years.

Shift : Full Time and Part Time 11pm-7am, and Part Time 7am-3pm or 3pm-11pm

Key Responsibilities :

Assist residents with their daily personal care and activities as assigned and / or requested in accordance with the service plan.
Perform daily laundry and housekeeping tasks as assigned using established procedures and standards.
Review and participate in 24-hour reports, shift change reports and verbal reports as needed.
Assist residents to and from scheduled life enrichment programs.
Promote personal choices, independence and spiritual needs as needed
Provides verbal encouragement and support to residents.
Prioritizes tasks to ensure optimum services to residents as requests and needs change.
Communicate with the Director of Health & Wellness when a resident’s needs have changed.
Communicate with other departments as residents’ needs arise during the shift.
Respond to resident pendant / wearable calls in a timely manner.
Ensure compliance with new resident care needs.
Assure that established infection control practices are maintained.
Report all accidents and incidents, regardless of how minor, as soon as possible to supervisor.
Maintain the confidentiality of residents’ personal care information.
Honor and respect the residents’ personal and property rights.
Be knowledgeable and prepared for emergency situations including disasters, fire, and other emergencies.

Skills & Qualifications :

High School Diploma or equivalent required.

Certified Nursing Assistant / Home Health Aid preferred.

CPR certification / First Aid certification preferred.

Must complete all state and Experience Senior Living specified training programs.

Must possess a passion to work with and around senior citizens.

Ability to work varied schedules to include weekends, evenings, and holidays.

Able to read and comprehend simple instructions and short correspondence and write simple correspondence.

Able to effectively communicate and present information in 1 on 1 and / or small group settings to customers, residents, team members, all levels of management, vendors, referral sources and outside contacts.

Able to make independent decisions and apply common sense understanding to carry out detailed written or verbal instructions.

Connect and help residents transition from home to community through warm. thoughtful and helpful engagement while simultaneously building credibility and rapport with every interaction.

Knowledge of customer service principles and practices and able to apply them when handling difficult situations.

Professional, clean and neat attire according to dress code policy required.

Able to demonstrate a high level of service delivery; goes above and beyond to ensure customer satisfaction prioritizing customer needs and properly deals with service failures.

Able to work cooperatively with a group of people to achieve goals and objectives.

Exhibits integrity, trustworthiness and fosters an ethical work environment; prevents inappropriate behavior by coworkers; gives proper credit to others.

Able to keep an open mind, be tolerant, respectful and accepting of new information.

Adapts to varying customer needs; performs a variety of tasks with ease, and shifts focus quickly as demands change.

Why Choose Us?

This is more than just a job—it’s an opportunity to be part of something truly special. If you’re ready to bring your compassion and professionalism to our community and make a difference in the lives of seniors, we want to hear from you! Apply today and help us create a welcoming and nurturing place where our residents can enjoy the best years of their lives.

Apply Today!

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