What are the responsibilities and job description for the Customer Service Associate position at Experis?
Our client, a leader in e-commerce solutions, is seeking a Customer Service Associate to join their team. As a Customer Service Associate, you will be part of the Customer Care Department supporting Sam Souza's e-commerce team. The ideal candidate will have strong interpersonal communication skills, a positive attitude, and a willingness to embrace challenges, which will align successfully in the organization.
Job Title : Customer Service Associate
Location : 400 Summit Blvd, Burlington, MA 01803 (100% On-Site)
Hours : Hours 9 : 30am - 6pm
Duration : 12 Months contract
What's the Job?
- Interact daily with customers via phone or email to assist with inquiries.
- Identify customer needs and provide direct assistance or connect them with the appropriate support team.
- Receive training and ongoing coaching to enhance customer experience delivery.
- Work in a dynamic and fast-paced team environment.
- Demonstrate the ability and aspiration to take on roles of increased responsibility and complexity.
What's Needed?
What's in it for me?
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of : Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE : MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
