What are the responsibilities and job description for the Federal Account Support Manager position at Experis?
Our client is seeking a Federal Account Support Manager to join their team. This is a W2 contract and will be 100% onsite in South Salt Lake, UT.
Job Title : Federal Account Support Manager
Location : South SLC, UT
Pay Range : $75 / hr
What's the Job?
JOB DESCRIPTION :
The Account Support Manager (ASM) is responsible for a range of technical and managerial functions delivered on-site to customers. This role focuses on overseeing hardware service delivery, installation, and configuration within customer environments. The ASM addresses issues related to business systems, networking, and applications across standard industry servers as well as specialized or complex clustered setups. The position entails both reactive and proactive activities in line with Service Level Agreements (SLAs) to ensure customer satisfaction and loyalty. The ASM provides direct, post-sales technical support to address both reactive and proactive customer needs, maintaining high levels of satisfaction by aligning business and technical solutions, clarifying customer requirements, and ensuring they are effectively met.
DESIRED SKILLS :
- Has sufficient depth and breadth of technical knowledge to design and scope multiple deliverables across a number of technologies.
- Has demonstrated innovation and communication of new deliverables and offerings.
- Has led the team in the delivery of multiple deliverables across multiple technologies.
- Ability to develop solutions that enhance the availability, performance, maintainability and
agility of a particular customer's enterprise.
technologies in use in the customer's IT environment.
knowledge to develop solutions. A recognized expert in one or more technologies within
own technical community and also at regional level. Holds a vendor or industry certification
in at least one discipline area.
demonstrate the professionalism of the job family.
RESPONSIBILITIES :
EDUCATION AND REQUIRED SKILLS :
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of : Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE : MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
Salary : $75
