What are the responsibilities and job description for the Product Support Specialist position at Experis?
Our client, is seeking a Product Support Specialist to join their team. As a Product Support Specialist, you will be part of the support team, providing essential assistance to both internal and external clients. The ideal candidate will have excellent customer service skills, the ability to adapt to changes rapidly, and outstanding organizational skills, which will align successfully in the organization.
Job Title : Product Support Specialist
Location : Columbus, OH
Pay Range : $19 per hour
What's the Job?
- Monitor work queues, email, telephone, and dashboards to ensure timely responses.
- Provide first-level response to requests, issues, and inquiries, including triage, troubleshooting, resolution, and escalation as needed.
- Generate reports and analyze data to identify tasks supporting client training.
- Assist in creating training documentation and conducting training for systems / applications.
- Maintain communication and facilitate meetings with other business units as necessary.
What's Needed?
What's in it for me?
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of : Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE : MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
Salary : $19
