What are the responsibilities and job description for the Sales and Service Consultant position at Expert Automotive Solutions?
Job Title: Automotive Service Writer
About Us: At Expert Automotive Solutions, we pride ourselves on providing top-notch automotive services while maintaining a supportive and engaging work environment. With three locations serving our valued customers, we are looking for a dedicated and flexible Automotive Service Writer to join our team. In this full-time role, you will be crucial in filling in for service writers on vacation or leave and helping across all three locations when needed.
Job Description: As an Automotive Service Writer, you will be responsible for assisting customers with service inquiries, processing service orders, and ensuring smooth communication between the service department and customers. You will be expected to fill in for service writers during vacations or leaves of absence across our three locations, providing seamless service for our customers. A strong work ethic, attention to detail, and the ability to multitask are key to succeeding in this role.
Responsibilities:
Serve as the main point of contact between customers and service departments across all locations.
Ensure smooth and efficient communication between technicians, customers, and management.
Assist in writing up service orders and providing cost estimates for customers.
Help fill in for service writers on vacation or leave at any of our three locations.
Maintain a high level of customer satisfaction by delivering exceptional service and resolving issues promptly. What We Offer:
Full-time position with stable hours.
Flexible work schedule to accommodate needs at multiple locations.
Long-term and short-term Disability Covered by us.
Paid vacation days after one year of employment.
Health, Dental, and Vision Insurance.
Life insurance coverage.
Supportive and friendly work environment with room for career growth.
Competitive pay and benefits package.
Qualifications:
Prior experience in automotive service writing or customer service is preferred.
Ability to work well in a team and independently.
Excellent communication skills and attention to detail.
Ability to multitask and stay organized in a fast-paced environment.
Must be willing to travel between locations when needed.
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Expected hours: 40 – 50 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
Work Days:
- Monday to Friday
- No weekends
Ability to Commute:
- Granbury, TX 76048 (Required)
Ability to Relocate:
- Granbury, TX 76048: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $20