What are the responsibilities and job description for the Host/Cashier position at Expert Collaborative?
Overview
We are seeking a friendly and efficient Host/Cashier/To Go to join our dynamic team in a very fast-paced restaurant environment. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and smooth dining experience. This role requires excellent customer service skills, a positive attitude, and the ability to communicate effectively with both guests and team members.
The proposed schedule:
Friday 3pm-7pm , Saturday & Sunday 9am-2pm
Duties
- Greet and seat guests promptly upon arrival, ensuring they feel welcomed.
- Manage reservations and waitlists efficiently to optimize seating arrangements.
- Take to go orders accurately and enter them into the POS system.
- Handle cash and credit transactions with precision, ensuring all payments are processed correctly.
- Assist in maintaining cleanliness and organization of the front-of-house area.
- Address guest inquiries and concerns with professionalism, providing exceptional guest relations.
- Collaborate with kitchen staff and servers to ensure timely service delivery.
- Uphold restaurant policies regarding health and safety standards.
Skills
- Proven experience in food service or hospitality is preferred.
- Strong customer service skills with an emphasis on guest satisfaction.
- Excellent communication skills, both verbal and written.
- Familiarity with POS systems for processing transactions efficiently.
- Ability to handle multiple tasks in a fast-paced environment while maintaining attention to detail.
- Strong phone etiquette for managing take out orders and guest inquiries effectively.
- A proactive approach to problem-solving with a focus on helping guests.
Join our team as a Host/Cashier where your contributions will help create memorable dining experiences for our guests!
Job Type: Part-time
Pay: From $15.00 per hour
Expected hours: No less than 15 per week
Benefits:
- Employee discount
Shift:
- Evening shift
- Morning shift
Work Location: In person
Salary : $15