What are the responsibilities and job description for the Service Dispatcher - Client Care Assistant position at Expert Services - Plumbing, Heating, Air & Electrical?
Calling all hardworking go-getters: are you interested in beginning a fulfilling career and improving your abilities? Do you want to join a company that will appreciate you and value your contributions? Well, look no further! Expert Services - Plumbing, Heating, Air & Electrical in Orem, UT is looking to hire a full-time Service Dispatcher - Client Care Assistant to dispatch technicians and provide exceptional customer service. If we've piqued your interest, please read on!
This entry-level dispatch position earns an industry-competitive wage depending on experience and qualifications. We provide terrific benefits and perks, including a 401(k) plan with match, medical & dental options, a VASA gym membership, paid company holidays, paid vacations, weekly company meals, and company events. If this sounds like the right opportunity for you to flex your customer service skills, apply today!
WHAT WE NEED FROM A SERVICE DISPATCHER - CLIENT CARE ASSISTANT
Are you just getting started in the industry and lacking experience? No problem! What matters most is that you meet the following requirements:
- Superb customer service and phone communication skills
- Proficiency with computers and ability to type 35-45 WPM
- Clean-cut and professional appearance
- Willingness to work in a tobacco-free facility
- A high school diploma or the equivalent
While related experience would be preferred, we will train the right candidate to succeed in this entry-level dispatch position! Are you extremely organized and detail-oriented? Can you manage your time efficiently and prioritize multiple tasks without letting one fall behind? Do you have excellent coordination and problem-solving skills? Are you great at following directions? If yes, you might just be perfect for this entry-level customer service position. Please keep reading to find out!
DAY TO DAY AS A SERVICE DISPATCHER - CLIENT CARE ASSISTANT
As an entry-level Service Dispatcher - Client Care Assistant, you are excited to develop your dispatching and customer service skills while providing invaluable support to our team. Every day brings new puzzles for you to solve and new challenges to overcome, and you're ready to take them all on! Under the direction of your lead, you complete duties such as answering phone calls, responding to client questions, and scheduling technicians for appointments. Whether you're speaking with techs, customers, or coworkers, you always maintain a cheerful and helpful demeanor.
As you respond to calls and dispatch technicians, you maintain accurate records of every activity. A team player, you perform other duties around our office as needed to keep our day-to-day operations running smoothly. If you're interested, you can also participate in cross-training to further develop your skills for related positions. You enjoy learning while on the job and take pride in doing your part to keep our clients happy and our technicians busy!
EXPERT SERVICES - PLUMBING, HEATING, AIR & ELECTRICAL: CHECK US OUT
Since 1973, Expert Services - Plumbing, Heating, Air & Electrical has offered services to residential and commercial property owners to give them an idea about their next remodeling, upgrading, and expansion project. We aren't simply your average plumbing company. We are your trusted home services company. Our services cover areas including most of Salt Lake County and Utah County, including Lehi, Provo, and Sandy. We have a reputation for top-quality professional plumbing, electrical, and HVAC services at affordable prices.
We believe our exceptional staff is what sets us apart. Every project requires dedicated employees, and ours work hard to provide industry-leading home services. This is why we provide excellent wages, weekly pay, amazing benefits, and a supportive company culture.
ARE YOU READY TO GET STARTED?
If you feel that you would be right for this entry-level dispatch job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you and making you our new Service Dispatcher - Client Care Assistant!
Location: 84057
