Lead Patient Coordinator

Want to LOVE where you work? Enjoy a positive work environment? Team player and willing to grow and learn? Come and join our team at OneSource Medical Diagnostics.

OneSource Medical Diagnostics is a provider of administrative and support services to Expert MRI, a radiology group.

We are currently seeking to fill our newest open position as a Lead Patient Coordinator for our Imaging Radiology office. The Lead Patient Coordinator will be responsible for handling front office reception and administration duties, including greeting patients and processing them in for their prescheduled medical procedures at the imaging centers.

• Schedule - Monday-Friday : 6:00am - 2:30pm
• Pay Range - $21.00 per hour
  
  

Day To Day Will Include

• Inventory Control: Medical, Linen, Toiletries, Office supplies
• Asset Control: inventory of equipment (i.e., computers, monitors, phones, faxes, scanners, copiers)
• New Employee Trainings
• Facility Audit Control Development of Front Office Policy & Procedures
• Contracted Hospital data entry, paperwork, after hours patients
• Joint Venture & Core Site Patient Information Monitoring and Auditing (patient documentation)
• Responsible for maximizing scan completion for territory
• Assuring and revise patients confirmation, no shows, appointment letters
• Customer Service Managing Daily Schedule to meet daily completion goal for territory locations
• Send end day completion report in detail
• Checking in patients through the system workflow properly
• Answer busy multi-line telephone system
• Daily phone, text, email confirmations
• Understand and Follow scheduling procedures, maintain appointment calendars
• Reconciliation of daily changes in schedule Logging No show, rescheduled, cancelled appointments
• Preparing patients paperwork with the proper forms
• Communicate with patient of delays
• Updating patients’ demographics in patient account, as needed
• Reviewing the patients filled out charts to ensure patient safety
• Walks patient to dressing rooms and ensures to provide caution statement
• Scans signed paperwork in patients’ in the designated drive and attaches to chart
• Creates DICOM CDs per patient
• Assists with admission process as needed including but not limited to assembling admission packets, processing admission records in a timely and accurate manner, completing/verifying all information on admission records
• Process payments, as needed Works directly with technologist to manager the schedule
• Performs general clerical duties including but not limited to typing, photocopying, faxing, and mailing as needed
• Assures that all medical record information is protected and kept confidential; protects all medical record information from loss, defacing, or destruction before retention period ends Downloads diagnostic reports through the pacs system, as needed
• Must follow Opening and Closing process
• Must travel to other locations, as required
• Communicate to direct manager of any delays or patient concerns
  
  

Education/Experience

• High school diploma or general education degree (GED); or one-year related experience and/or training; or equivalent combination of education and experience
• Some knowledge of HIPPA rules & regulations is preferred but not required
• Must have Valid California drivers license at the time of hire
• Bilingual (English / Spanish) a plus
• Proficient in Microsoft Excel, Microsoft Outlook, Microsoft Office, and Adobe Acrobat
  
  

What We Offer

Medical, Dental, and Vision, Life Insurance, AD&D Coverage, Short-Term and Long-Term Disability, Employee Assistance, Paid Time Off, Paid Sick Time, Paid Holidays, 401(k)

One Source Medical Diagnostics is an equal opportunity employer