What are the responsibilities and job description for the Visitor Information Specialist (part time) position at Explore St. Louis?
Explore St. Louis is seeking a part time Visitor Information Specialist to work at our area Visitor Centers. This position requires ongoing contact with the public. In this position, you will provide assistance by welcoming and disseminating information to visitors with inquires. Duties include: greeting St. Louis area visitors and providing assistance as requested, promoting upcoming events and activities throughout the region, promptly answering callers, assisting with switchboard coverage and routing calls accordingly, answering the company chat line, entering information into a database regarding visitor inquiries, performing destination research, assisting with mailing projects, and performing special projects as assigned. Excellent verbal skills plus an engaging communication style are critical. Ability to navigate the internet, GPS and mobile apps is essential. Knowledge and familiarity of the St. Louis hospitality industry area attractions is required, along with strong customer service skills and courtesy in communications. Ability to work a flexible schedule including evenings weekends and holidays is necessary.
If you are passionate about providing exceptional customer service and enjoy working in a dynamic environment, we would love to hear from you. Please apply with your resume and cover letter detailing your relevant experience. To apply, email a resume and cover letter to jobs@explorestlouis.com. Please include your cover letter and resume when applying online. NO PHONE CALLS! EOE.
Explore St. Louis is the sales and marketing organization responsible for selling and promoting St. Louis as a convention, meeting site, and leisure travel destination. Explore St. Louis manages and operates the America’s Center Complex which includes the Cervantes Convention Center, the Dome at America’s Center, the Ferrara Theatre, and the St. Louis Executive Conference Center.
Diversity, Equity & Inclusion Statement: Explore St. Louis values diversity and we are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, pregnancy, age, national origin, physical or mental disability, past or present military service, marital status, gender identification or expression, medical condition or any other protected characteristic as established by law.
Job Type: Part-time
Pay: $15.91 per hour
Benefits:
- Flexible schedule
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evenings as needed
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Weekends as needed
Work Location: In person
Salary : $16
