What are the responsibilities and job description for the Remote Hotel/Resort Coordinator position at ExploreMore with Fran?
Title: Hotel/Resort Coordinator – Join a Dynamic Team in the Hospitality Industry
**Are you passionate about the hospitality industry and helping others create memorable travel experiences? Join our team as a Hotel/Resort Coordinator and contribute to the seamless operation of luxury hotel and resort bookings. You’ll work with clients to provide top-notch services and ensure smooth reservations for their stays.
About Us: We are a well-established hospitality company, dedicated to delivering exceptional customer experiences for travelers. As a Hotel/Resort Coordinator, you will play a key role in managing hotel and resort reservations, working closely with clients to ensure they receive the best accommodations and services for their stay.
Responsibilities:
- Coordinate hotel and resort bookings for individual and group clients.
- Provide information on accommodations, amenities, and special offers to clients.
- Communicate with clients to understand their travel needs and preferences.
- Handle reservations, payments, and ensure timely confirmation of bookings.
- Assist clients with special requests and resolve any booking issues or concerns.
- Maintain up-to-date knowledge of available resorts and hotels to offer personalized recommendations.
- Work closely with hotel management to ensure clients' needs are met throughout their stay.
Requirements:
- Strong passion for hospitality and customer service.
- Excellent communication and organizational skills.
- Ability to work independently and as part of a team.
- Basic computer skills, including familiarity with booking software and Microsoft Office.
- Attention to detail and the ability to handle multiple tasks simultaneously.
- Previous experience in hospitality or customer service is a plus, but not required.
Benefits:
- Flexible work schedule with remote opportunities.
- Competitive compensation based on bookings and performance.
- Access to exclusive travel perks and discounts.
- Opportunity to work with a supportive and experienced team.
- Dynamic work environment with opportunities for growth and development in the hospitality industry.
How to Apply: If you are passionate about hospitality and helping others create unforgettable travel experiences, apply today to become a Hotel/Resort Coordinator!