Administrative Assistant

With locations in Dalton, GA, and Las Vegas, NV, Brumark is the premier provider of flooring solutions for trade shows, exhibits, events, and retail environments. Known as “The Flooring Source,” we offer an unmatched selection of innovative and sustainable flooring products, including carpet, vinyl, laminate, and custom solutions. From design to installation, Brumark combines quality craftsmanship with exceptional customer service to create impactful spaces.

The Administrative Assistant plays a crucial role in ensuring the smooth operation of our manufacturing facility by providing comprehensive administrative support to various departments. The ideal candidate will demonstrate strong judgment and initiative, enabling them to anticipate the needs of the team and proactively address them. By maintaining organized calendars and facilitating efficient office operations, the Administrative Assistant contributes significantly to the overall productivity of the organization. The ideal candidate will have a strong background in mathematics, experience in tradeshows or flooring, and a solid understanding of room dimensions and layouts.

This role requires exceptional organizational and communication skills, with a focus on client satisfaction and project success.

Key Responsibilities

• Serve as the primary point of contact for assigned client accounts, building and maintaining strong relationships.
• Manage all aspects of client projects, including estimating, planning, and execution.
• Collaborate with clients to understand project requirements and ensure the accurate calculation of room dimensions, layouts, and flooring needs.
• Develop and present detailed project proposals and quotes, ensuring accuracy and alignment with client expectations.
• Coordinate with internal teams, including production, logistics, and installation, to ensure seamless project delivery.
• Monitor project timelines, budgets, and deliverables, proactively addressing any issues or changes.
• Provide clients with regular updates and reports on project progress.
• Analyze and interpret blueprints, room layouts, and CAD drawings to determine flooring specifications.
• Identify opportunities for upselling and cross-selling additional products and services to meet client needs.
• Maintain detailed records of client interactions, project details, and financial transactions in CRM systems.

Qualifications

• Proven experience in account management, preferably in the tradeshow or flooring industry.
• Strong mathematical skills, with the ability to calculate room dimensions, flooring requirements, and costs accurately.
• Understanding of room layouts, blueprints, and CAD drawings.
• Exceptional organizational and multitasking abilities.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and CRM software.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong problem-solving skills and attention to detail.
• A proactive approach to client service and project management.

Preferred Qualifications

• Experience in the tradeshow or flooring industry is highly desirable.
• Knowledge of flooring materials, installation techniques, and event-specific flooring requirements.
• Familiarity with estimating software or tools is a plus.

Physical Requirements

• Ability to occasionally lift and carry materials up to 25 pounds.
• Willingness to travel to client sites or events as required.

What We Offer

• Competitive salary and performance-based incentives.
• Comprehensive benefits package, including health, dental, and retirement plans.
• Opportunities for professional growth and development.
• A dynamic and collaborative work environment.