What are the responsibilities and job description for the Client Experience Manager position at EXPLORING LLC?
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Company Overview
Exploring Graphics, a division of Exploring, Inc., is the premier grand format printing company in the Southeast. We specialize in delivering high-quality, attention-grabbing graphics for retail, events, experiential marketing, sports & entertainment, trade shows, and architectural projects. Our cutting-edge technology, lightning-fast turnaround times, and personalized service set us apart as industry leaders.
Why Join Us?
Sign-On Bonus! Get rewarded after just 6 months on the team!
Career Growth! Be part of a dynamic and innovative company with room to advance.
Cutting-Edge Tech! Work with the latest grand format printing technology.
Make an Impact! Help shape unforgettable brand experiences for top-tier clients.
About the Role
We’re looking for a Client Experience Manager to join our Las Vegas team! In this role, you'll be the driving force behind our client relationships—ensuring outstanding service, building long-lasting partnerships, and growing our business. You'll be the go-to expert for clients, resolving issues, managing projects, and working alongside our team to deliver exceptional results.
Key Responsibilities
Identify, engage, and convert prospects into loyal customers.
Work with leadership to refine marketing strategies and expand sales outreach.
Close deals with confidence and drive revenue growth.
Represent Exploring Graphics at industry events and trade shows.
Stay ahead of industry trends to seize new business opportunities.
Foster strong client relationships through trust, communication, and superior service.
Generate sales reports, market insights, and updates on customer needs.
Collaborate with internal teams to ensure seamless project execution.
What You Bring to the Table
Proven sales experience in grand format/digital printing.
Strong negotiation and closing skills—you know how to seal the deal!
Analytical mindset with the ability to interpret data and improve client experiences.
Project management skills to handle multiple clients and priorities.
Ability to communicate effectively and build relationships with ease.
Self-motivated, proactive, and goal-driven—you're always thinking ahead.
Comfort with cold calling and lead generation.
Bachelor’s degree in Business, Marketing, or a related field (preferred).
Willingness to travel as needed.
Work Environment & Physical Requirements
Office-based with occasional exposure to production environments.
Frequent sitting, walking, and computer work.
Ability to lift up to 10 lbs. occasionally.
What We Offer
Competitive salary SIGN-ON BONUS!
Career growth opportunities in a fast-paced, innovative industry.
Comprehensive benefits – medical, dental, vision.
Paid Time Off (PTO) Paid Holidays.
401(k) with company match.
Supportive, team-oriented culture.
Our Core Values
At Exploring Graphics, we thrive on innovation, creativity, and collaboration. We empower our team members to think outside the box, embrace new challenges, and grow professionally in a dynamic and supportive environment. Your success is our success!
Are you ready to take your career to the next level? Apply now and claim your sign-on bonus!