Service / Measure Technician

Description

Company Overview:

Expo Home Improvement is a top-rated Texas-based home remodeling company specializing in high-quality bathroom, kitchen, and window remodels for residential customers. With over 15 years of industry experience, we are recognized for exceptional craftsmanship, outstanding customer service, and a commitment to enhancing the lives of homeowners. Named a Top Place to Work in the Nation, our people-first approach fosters a supportive, collaborative culture that drives excellence and growth. Beyond transforming homes, we are dedicated to building lasting relationships and making a positive impact in the communities we serve.

Position Overview

We are seeking a detail-oriented and customer-focused Service / Measure Technician to join our growing team. This role is essential in ensuring precise measurements, accurate project execution, and high-quality service work while delivering a seamless experience to our customers. The ideal candidate is a highly driven professional with strong problem-solving skills, attention to detail, and a commitment to customer satisfaction.

Key Responsibilities

Measurement & Accuracy:

• Conduct precise measurements for windows, bath, and shower remodels at residential job sites.
• Ensure all measurements align with installation specifications and company standards.
• Document detailed notes to ensure customer expectations are met and potential issues are identified early.
• Execute change order specifications accurately and efficiently.
  
  

Service & Customer Support

• Perform warranty and service work on past installations, ensuring customer satisfaction.
• Identify and troubleshoot product or installation issues, implementing appropriate solutions.
• Maintain clear, concise, and professional communication with customers throughout the service process.
• Ensure work is completed efficiently while maintaining the highest quality standards.
  
  

Project Coordination & Worksite Management

• Assist in service jobs when needed to ensure customer satisfaction.
• Maintain company assets in excellent working order, including tools, equipment, and vehicles.
• Collaborate with team members to ensure seamless execution of daily activities while managing shifting workloads.
  
  

Requirements

Qualifications & Requirements:

• Two or more years of experience in home remodeling, measurement, or a related field preferred.
• Strong mathematical skills and ability to measure accurately.
• Excellent communication and problem-solving skills.
• Strong attention to detail and ability to manage multiple projects efficiently.
• Self-motivated with the ability to work independently and meet deadlines.
• Bilingual in Spanish/English is a plus.
• Valid Texas driver’s license with a clean driving record.
• Legally authorized to work in the U.S.
  
  

Qualifications & Requirements

• Ability to lift and carry up to 50 lbs.
• Comfortable ascending and descending ladders, stairs, and scaffolding.
• Ability to move into tight and confined spaces as needed.
• Perform repetitive motions with hands, wrists, and fingers for accurate measurements.
• Ability to remain in a stationary position (standing or sitting) for prolonged periods.
  
  

Why Work With Us?

• Career Growth: Be a key part of a growing, reputable company with advancement opportunities.
• Competitive Benefits Package: Health benefits, 401(k) match, and employee discounts.
• Paid Time Off (PTO): Available after six months of employment.
• Positive Work Environment: Work alongside a faith-driven, supportive team in a safe and professional setting.
• Strong Reputation & Stability: Join one of Texas’ top-rated home remodeling companies, with excellent customer reviews and a proven track record of success.
  
  

Why Work With Us?

• Full-time – Hourly
• 401(k) Match
• Paid Time Off (PTO)
• Employee Discounts
  
  

Equal Opportunity Employer: Expo Home Improvement is an equal opportunity employer and is committed to fostering an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, or veteran status.