What are the responsibilities and job description for the LAUNDRY ATTENDANT position at Expotel Hospitality?
JOB SUMMARY:
The Laundry Attendant is responsible for overseeing all Laundry Operations in the Laundry Department to include washing of all linens, organizing and folding linens.
QUALIFICATION STANDARDS
Education & Experience:
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Experience in related position preferred.
Physical Requirements:
- Flexible and long hours sometimes required.
- Medium work – Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
Mental Requirements:
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high-pressure situations. • Must maintain composure and objectivity under pressure.
DUTIES AND FUNCTIONS
Essential:
- Approach all encounters with guests and employees in a friendly, service-oriented manner.
- Maintain regular attendance in compliance with Expotel Hospitality Service standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
- Comply at all times with Expotel Hospitality Service standards and regulations to encourage safe and efficient hotel operations.
- Maintain a warm and friendly demeanor at all times.
- Employees must at all times attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
- Understand operation of washing machine and dryers.
- Load and unload washes according to standards.
- Wash and dry all dirty linens, towels, rags, etc.
- Sort all hotel linen according to type, color, size, etc.
- Pre-treat all stained linen before washing.
- Clean dryer filter daily and maintain all equipment as trained.
• Operate iron as per standard and ensure that it is shut off at the end of day. • Sweep and mop laundry floors, storing all linens off the floor.
- Fold towels and linens.
- Oversees department to include scheduling and staffing.
Marginal:
- Maintain clean work area.
- Attend meetings/training as required by management.
- Perform other duties as requested by management
