What are the responsibilities and job description for the OUTLET AM SERVER position at Expotel Hospitality?
About the Role:
As an Outlet AM Server at Lafont Inn LLC, you will play a crucial role in delivering exceptional dining experiences to our guests during the morning hours. Your primary responsibility will be to provide attentive and personalized service, ensuring that each guest feels welcomed and valued. You will be expected to have a thorough knowledge of the menu offerings, including daily specials, to effectively assist guests in their selections. Additionally, you will be responsible for maintaining a clean and organized dining area, contributing to a pleasant atmosphere for all patrons. Ultimately, your efforts will directly impact guest satisfaction and the overall reputation of our establishment.
Minimum Qualifications:
- High school diploma or equivalent.
- Previous experience in a food service or hospitality role preferred.
- Ability to work flexible hours, including weekends and holidays.
Preferred Qualifications:
- Certification in food safety and handling.
- Experience with point-of-sale (POS) systems.
- Knowledge of wine and beverage pairings.
Responsibilities:
- Greet and seat guests promptly, providing menus and information about daily specials.
- Take food and beverage orders accurately and efficiently, ensuring all guest preferences are noted.
- Serve food and drinks in a timely manner, checking in with guests to ensure satisfaction.
- Maintain cleanliness and organization of the dining area, including resetting tables and managing supplies.
- Collaborate with kitchen staff to ensure smooth service and address any guest concerns promptly.
Skills:
The required skills for this position include strong communication and interpersonal abilities, which are essential for interacting with guests and ensuring their needs are met. Attention to detail is crucial when taking orders and serving food, as it helps to prevent mistakes and enhance the dining experience. Time management skills will be utilized daily to balance multiple tables and ensure timely service during busy periods. Additionally, teamwork is vital, as you will be working closely with kitchen staff and fellow servers to create a seamless dining experience. Preferred skills, such as knowledge of food safety practices and POS systems, will further enhance your ability to perform efficiently and contribute to the overall success of the outlet.
