What are the responsibilities and job description for the Nexthink Technical Architect position at Expreo?
Role name: Nexthink Technical Architect
Location: Berlin, CT
Rate: Market rate
USC OR GC OR GC EAD
Competencies: Digital : Python, Windows Powershell, Nexthink
Experience (Years): 10 & Above
Role Description:
1 Design end-to-end Nexthink solutions aligned with business objectives and technical requirements.
2 Develop scalable and efficient architectures for monitoring, analytics, and remediation.
3 Lead the configuration of Nexthink across enterprise environments
.4 Customize Nexthink dashboards, scorecards, and reports to provide actionable insights.
5 Analyze and optimize digital employee experience using Nexthink?s analytics and insights.
6 Identify bottlenecks and recommend improvements to enhance system performance.
7 Work closely with IT teams, business stakeholders, and vendors to ensure seamless integration of Nexthink with existing systems.
8 Provide technical guidance and mentorship to junior team members.
9 Utilize Nexthink to diagnose, resolve, and prevent issues affecting end-user experience.
10 Establish best practices for proactive incident management and root cause analysis.
11 Ensure Nexthink implementations comply with organizational policies and regulatory standards.
12 Develop and enforce security protocols to safeguard data integrity.
Essential Skills:
1. 10?15 years of experience in IT infrastructure, systems management, or end-user experience roles.
2. At least 5 years of hands-on experience with Nexthink solutions. Deep understanding of Nexthink?s architecture, modules, and functionalities. Expertise in scripting languages (PowerShell, Python) for automation and customization.
3. Strong knowledge of ITIL processes, digital workplace solutions, and end-user computing (EUC)
.4. Familiarity with integrations of Nexthink with tools like ServiceNow, SCCM, or other ITSM platforms.
5. Excellent problem-solving and analytical skills.
6. Strong communication and interpersonal abilities to interact with technical and non-technical stakeholders.
7. Leadership skills to manage teams and drive strategic projects.
8. Experience in working with customers on building use cases on Nexthink to improve automation and self-service.
9. Understand of agile methodology.
10. Work with Nexthink developers to explain what needs to be developed.
Desirable Skills:
1. Nexthink certifications (e.g., Nexthink Advanced, Nexthink Architect) are highly desirable.
2. Experience in enterprise-level digital experience management.
3. Knowledge of cloud environments and modern workplace technologies.
Job Types: Full-time, Contract
Pay: From $50.00 per hour
Benefits:
- Health insurance
Compensation Package:
- Bonus opportunities
Schedule:
- 8 hour shift
Ability to Commute:
- East Berlin, CT 06023 (Required)
Ability to Relocate:
- East Berlin, CT 06023: Relocate before starting work (Required)
Work Location: In person
Salary : $50
