What are the responsibilities and job description for the Customer Experience Coordinator position at Express & Bonobos?
Job Summary
We are seeking a Retail Sales Leader to join our team at PHOENIX Retail, LLC. The Sales Leader is responsible for driving operations on the sales floor and in the stockroom, while assisting in training associates and delivering a great in-store shopping experience for customers. Some key responsibilities include:
Key Performance Indicators
This role requires strong leadership skills, as you will be responsible for driving results-oriented action plans that optimize sales and customer satisfaction. You will also be expected to execute all aspects of daily store operations, ensuring appropriate associate coverage to create a great customer experience. Additionally, you will oversee and authorize the checkout experience and assist with merchandise flow, such as shipment, replenishment, and omni-channel operations in the store.
Requirements
To succeed in this role, you will need:
Benefits
As a full-time associate, you will be eligible for medical, pharmacy, dental, and vision coverage, 401(k) and Roth 401(k) with Company match, merchandise discount, paid time off, and parental leave for new moms and dads. Part-time associates may also be eligible for these benefits.
We are seeking a Retail Sales Leader to join our team at PHOENIX Retail, LLC. The Sales Leader is responsible for driving operations on the sales floor and in the stockroom, while assisting in training associates and delivering a great in-store shopping experience for customers. Some key responsibilities include:
- Developing and motivating associates to maximize sales potential.
- Providing in-the-moment coaching/training to store associates to ensure efficient and effective floor operations, customer service, coverage, stockroom management, and execution of standards.
- Partnering with Store Management to provide feedback on associate performance.
Key Performance Indicators
This role requires strong leadership skills, as you will be responsible for driving results-oriented action plans that optimize sales and customer satisfaction. You will also be expected to execute all aspects of daily store operations, ensuring appropriate associate coverage to create a great customer experience. Additionally, you will oversee and authorize the checkout experience and assist with merchandise flow, such as shipment, replenishment, and omni-channel operations in the store.
Requirements
To succeed in this role, you will need:
- 1 year of experience in retail.
- High school or equivalent education.
- Proficiency in using technology (iPad, registers).
Benefits
As a full-time associate, you will be eligible for medical, pharmacy, dental, and vision coverage, 401(k) and Roth 401(k) with Company match, merchandise discount, paid time off, and parental leave for new moms and dads. Part-time associates may also be eligible for these benefits.
