What are the responsibilities and job description for the Dispatcher/Customer Service position at Express Disposal, Inc.?
Overview
We are a Dumpster Rental Company seeking a dedicated and detail-oriented Customer Service Representative to join our team. In this role, you will be the primary point of contact for our customers, ensuring their inquiries and concerns are addressed promptly and effectively. You will utilize various transportation management systems and tools to provide exceptional service while maintaining a high level of professionalism.
Responsibilities
- Taking incoming calls
- Book Orders
- Charge Credit Cards
- Handle customer service requests
- Dispatch Drivers to Deliveries
Qualifications
- Previous experience in customer service
- Excellent communication skills, both verbal and written
- Strong problem-solving and analytical abilities
- Ability to work in a fast-paced environment
- Proficient in using computer systems and software applications
- Detail-oriented with strong organizational skills
- Excellent communication and presentation skills
- Ability to multitask, prioritize, and manage time effectively
**Spanish Speaking is a Must**
Join us as we strive to enhance our customer service experience through effective communication and efficient logistics management!
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $18 - $20
