What are the responsibilities and job description for the Information Technology Support Specialist position at Express Employment International?
IT Technical Support Associate
Location: Chelmsford, MA
Salary: $75k - $85k per year (depending on experience)
Hours: Monday through Friday
This is a full-time, direct hire position and is fully on-site
Summary: Seeking a skilled professional with expertise in SQL scripting, PowerShell scripting, and software testing. The ideal candidate is responsible for optimizing database queries, testing software for performance and reliability. Networking knowledge is a plus. This is a 100% onsite position.
Responsibilities of the IT Technical Support Associate:
- SQL Scripting & Database Management: Develop, optimize, and maintain SQL scripts for database management, reporting, and automation.
- PowerShell Scripting & Automation: Create and maintain PowerShell scripts to automate system administration, software deployments, and monitoring.
- Software Testing & Quality Assurance: Design and execute test cases for software applications, ensuring performance, security, and functionality.
- Software Consolidation: Work with internal teams to evaluate, integrate, and streamline software tools and platforms, reducing redundancies and improving efficiency.
- Troubleshooting & Support: Diagnose and resolve issues related to databases, automation scripts, and application performance.
- Networking (Preferred): Assist with basic network troubleshooting and integration of applications across networked environments.
Qualifications of the IT Technical Support Associate:
- Proficiency in SQL scripting (T-SQL, PL/SQL, or similar).
- Experience with PowerShell scripting for automation and system management.
- Knowledge of software testing methodologies (manual & automated testing).
- Strong problem-solving and troubleshooting skills.
- Ability to work collaboratively in a fast-paced environment.
- Experience with software migration/consolidation projects (Preferred/nice to have).
- Basic networking knowledge (DNS, TCP/IP, VPNs, firewalls). (Preferred/nice to have).
- Familiarity with cloud platforms (AWS, Azure, GCP). (Preferred/nice to have).
- Understanding of DevOps tools (CI/CD pipelines, version control, etc.). (Preferred/nice to have).
IT Technical Support Associate
Location: Chelmsford, MA
Salary: $75k - $85k per year (depending on experience)
Hours: Monday through Friday
This is a full-time, direct hire position and is fully on-site
Salary : $75,000 - $85,000
