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Manager Trainee

Express Employment Professionals - Birmingham, AL South
Birmingham, AL Full Time
POSTED ON 1/23/2025 CLOSED ON 2/14/2025

What are the responsibilities and job description for the Manager Trainee position at Express Employment Professionals - Birmingham, AL South?

Job Title: Manager Trainee

Position Overview:

We are seeking a motivated and competitive individual to join our Manager Trainee program, offering a unique opportunity to gain comprehensive training in customer service, sales, finance, marketing, and operations. This position is ideal for high achievers who thrive in goal-oriented environments and are eager to grow into leadership roles.


Key Responsibilities:

  • Master customer service, sales, marketing, finance, and operational skills.
  • Build lasting customer relationships by understanding their needs and recommending tailored solutions via phone and in-person.
  • Promote additional products to enhance customer satisfaction and retention.
  • Contact customers to address payment reminders and establish payment arrangements.
  • Assist the Branch Manager in achieving and exceeding branch goals.
  • Learn management responsibilities, including workload delegation, recruitment, staff development, performance management, and leadership.
  • Analyze loan documents and provide support for branch operations.


Training and Career Path:

  • Complete a 6-12 month training program where you’ll gain exposure to all aspects of management.
  • Majority of work involves customer interactions via phone.
  • After training, promotion to Manager with a salary increase and relocation support, if needed.


Compensation:

  • Training Pay: $38,285 - $39,000 annually uncapped bonus potential.
  • Post-Training Pay: $60,000 - $80,000 annually (base bonuses).
  • Pay increases based on performance and loan production. Incentive pay begins as you ramp up loan production (e.g., bonuses for producing 20 loans/month).


Benefits:

  • Health and Financial Benefits: Comprehensive health insurance, 401(k) with a 3% match, long-term disability insurance, and incentive pay based on performance.
  • Paid Time Off: 16 days of PTO upon hire; additional holiday pay for major holidays.
  • Additional Perks:
  • Monthly manager expense account ($200).
  • Access to company condos in Gulf Shores and Destin, FL.
  • Annual bonuses with quarterly advances based on performance metrics.
  • Employee gifts after one year of service.
  • Local civic club membership opportunities.
  • Relocation Support: Relocation fees covered and temporary housing provided for transfers.


Ideal Candidate Profile:

  • Competitive, goal-driven, and adaptable individuals with strong customer service skills.
  • Excellent communication skills and the ability to build rapport with diverse groups.
  • Former athletes or those with a competitive mindset often excel in this role.
  • High achievers with a passion for personal and professional growth.


Background Requirements:

  • Credit check: Candidates with resolved minor delinquencies are considered.
  • Background check: Evaluated on a case-by-case basis; clean records are preferred but not mandatory.

Salary : $38,285 - $39,000

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