What are the responsibilities and job description for the Customer Care Specialist position at Express Employment Professionals Defunct?
Are you passionate about delivering exceptional customer service while thriving in a fast-paced environment? Now hiring a Customer Care Specialist for a local company! This role is perfect for someone who enjoys creating meaningful interactions, managing multiple responsibilities, and contributing to a dynamic team.Why You'll Love This Job : Regular Hours : Monday to Friday, 8 : 00 AM - 5 : 00 PM, with occasional overtime.Team-Oriented Culture : Work alongside a supportive and motivated group of professionals.Professional Growth : Opportunities to enhance your skills in customer care, inventory management, and administrative functions.Key Responsibilities : Project Management : Take charge of inventory management, including month-end counts, ordering, shipping, and receiving. Organize and oversee deliveries to ensure timely and accurate fulfillment.Customer Interaction : Greet and assist walk-in customers and suppliers with a professional, friendly demeanor.Data Entry & Organization : Enter delivery tickets, work orders, and account information with precision.Perform clerical tasks such as copying, printing, filing, and distributing documents.Process payments accurately and efficiently.Account Management : Build and maintain strong relationships with new and existing accounts.Communication Excellence : Handle incoming and outgoing phone calls with professionalism and enthusiasm. Utilize multiple software systems to track and manage information seamlessly.What We’re Looking For : Skills & Experience : Recent experience in customer service, reception, or administrative roles.Exceptional telephone etiquette and written communication abilities.Strong typing skills and proficiency in various software systems.Personal Attributes : Detail-oriented with a knack for multitasking.Calm and composed under pressure.Positive attitude and willingness to go the extra mile to help others.Education & Requirements : High school diploma or equivalent.Valid driver’s license.Basic math skills to perform calculations as needed.Ability to work independently and collaboratively in a fast-changing environment.Take the next step in your career today! Apply online now or call 406-257-2255 to get started.Perks of Working With Express Employment Professionals : Free Job Placement Services : We connect you with the perfect role for your skills and goals at no cost to you.Local Expertise : We partner with top companies in your area, offering you opportunities with businesses that value local talent.Career Support : Access to resources and guidance to help you succeed.
