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Help Desk Analyst III

Express Employment Professionals of Fort Worth, TX
Fort Worth, TX Full Time
POSTED ON 1/13/2025
AVAILABLE BEFORE 2/7/2025

Help Desk Analyst III


Material Solutions company in south Fort Worth is adding a Help Desk Analyst III to their dynamic team!!


Ideal candidates will have:

  • 3 years of experience managing and supporting user-assigned hardware, software, printers, email and user accounts. Support can be provided via telephone, email, in-person visit, or remotely with remote support tools
  • Previous experience developing and maintaining documentation pertaining to areas of support, ensuring compliance with company policies and procedures
  • Advanced knowledge of Windows Desktop Operating Systems and Microsoft Office Suites, PC hardware and software, emote support and VPN, imaging software and Active Directory, and Helpdesk ticketing software - Cherwell
  • Must have the ability to resolve 90% PC related Help Desk tickets without escalation


Direct Hire

In Office

M-F, 8a-5p

$70-80K

Salary : $70,000 - $80,000

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