What are the responsibilities and job description for the BILINGUAL CUSTOMER SERVICE/ADMINISTRATIVE ASSISTANT position at Express Employment?
Located in White City, OR
Salary : 19.00-21.00
Job Summary :
We are seeking a motivated and organized Bilingual Customer Service / Administrative Assistant to join our clients team. The ideal candidate will excel in providing exceptional customer service while managing various administrative tasks to support daily operations. This role requires a self-motivated individual with strong communication, multitasking, and problem-solving skills.
Key Responsibilities :
Customer Service :
Serve as the primary point of contact for customers via phone, email, and in-person.
Address customer inquiries, complaints, and requests promptly and professionally.
Provide product or service information and assist customers in making decisions.
Maintain a customer database with accurate and updated information.
Administrative Support :
Manage schedules, appointments, and meetings for staff and management.
Translator for the organization
Perform data entry, file organization, mail / document management.
Prepare reports, correspondence, and presentations as needed.
Monitor office supplies and place orders to maintain inventory levels.
Coordinate office events, meetings, and travel arrangements.
Verifies daily inventory
Assist Human Resources
Other Duties :
Support special projects and initiatives as assigned by management.
Collaborate with team members to ensure smooth workflow and customer satisfaction.
Uphold confidentiality and professionalism in handling sensitive information.
Qualifications :
Required Skills and Experience :
High school diploma or equivalent
Self-Starter
Proven experience in customer service, administrative support, or related roles.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Excellent verbal and written communication skills.
Strong organizational and time management abilities.
Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.
Benefits : (after probationary period)
Competitive salary based on experience.
Health, dental, and vision insurance.
Paid time off and holidays.
Opportunities for professional growth and development.
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