What are the responsibilities and job description for the Jr. Graphic Designer/Customer Service Representative position at Express Graphics?
Overview
We are seeking a motivated and enthusiastic Junior Customer Service Representative to join our dynamic team. Our employee's happiness drives our client's happiness. It is our mission to serve our clients and employees with excellence and a friendly disposition in every action.
This entry-level position is ideal for individuals looking to develop their customer service skills while also leveraging their creative talents in graphic design and digital art. As a Junior Customer Service Representative, you will play a vital role in ensuring customer satisfaction and enhancing the overall client experience.
Duties
- Provide exceptional customer service through various channels, including walk-in, phone, and email.
- Assist customers with inquiries regarding products, services, and order status.
- Collaborate with the design team to create visually appealing materials for customer communication.
- Utilize graphic design skills to produce digital art, photo manipulation, and print advertising as needed.
- Help illustrate concepts and ideas through effective typesetting and typography.
- Maintain accurate records of customer interactions and feedback in our database.
Experience/Skills
- A passion for providing excellent customer service while utilizing creative skills is highly valued.
- Strong communication skills, both written and verbal, are essential for success in this role.
- Strong attention to detail, multi-tasking and prioritization skills are highly valued.
- Familiarity with graphic design software such as Adobe Creative Suite or similar tools is preferred.
- Basic understanding of digital art techniques and photo manipulation.
- Knowledge of typography and typesetting will enhance your contributions to the team.
- Positive attitude and a team player
Join us in delivering outstanding service while Expressing your creativity!
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
- No weekends
Ability to Commute:
- Cincinnati, OH 45231 (Required)
Ability to Relocate:
- Cincinnati, OH 45231: Relocate before starting work (Preferred)
Work Location: In person
Salary : $15 - $17